Sympa HR incident

Login issue

Major Resolved View vendor source →

Sympa HR experienced a major incident on November 13, 2025 affecting System availability and Authentication, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2025, 04:32 PM UTC
Resolved
Nov 13, 2025, 05:02 PM UTC
Duration
29m
Detected by Pingoru
Nov 13, 2025, 04:32 PM UTC

Affected components

System availabilityAuthentication

Update timeline

  1. identified Nov 13, 2025, 04:32 PM UTC

    We have identified a login issue in the system and we are working on fixing the issue.

  2. identified Nov 13, 2025, 04:42 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Nov 13, 2025, 05:01 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Nov 13, 2025, 05:02 PM UTC

    This incident has been resolved.