Resolved after 48 minutes, affecting System availability, on January 20, 2026.
According to our monitoring, the Sympa 25 login service is operating normally and this incident is resolved. Your Sympa Team
Affected components
Update timeline
- investigating Jan 20, 2026, 07:07 AM UTC
We’re investigating reports of login issues affecting some users. We’ll share an update as soon as possible.
- identified Jan 20, 2026, 07:27 AM UTC
The issue has been identified and our team is working on a fix. Login status by Sympa version: Sympa Classic: OK ✅ Sympa 23: OK ✅ Sympa 25: Login issues ⚠️ Next update as soon as possible. Your Sympa Team
- monitoring Jan 20, 2026, 07:39 AM UTC
We’ve improved availability for the Sympa 25 login service and the issue should be resolved. We’re monitoring to confirm all users can log in normally. Your Sympa Team
- resolved Jan 20, 2026, 07:56 AM UTC
According to our monitoring, the Sympa 25 login service is operating normally and this incident is resolved. Your Sympa Team
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