Sympa HR incident

Integration processing disruption

Sympa HR is currently experiencing a major incident affecting Integrations, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 16, 2026, 08:17 AM UTC
Resolved
Ongoing
Duration
● 3h 5m
Detected by Pingoru
Jun 16, 2026, 08:17 AM UTC

Affected components

Integrations

Update timeline

  1. investigating Jun 16, 2026, 08:17 AM UTC

    Dear Customer, We are currently investigating an issue affecting integrations. Customers may experience failed or delayed integration processing. Our team is actively investigating the root cause and working to restore normal integration processing. We will provide the next update by 13:00 EEST, or sooner if there is significant progress. We apologize for the disruption and appreciate your patience. Your Sympa Team

  2. identified Jun 16, 2026, 10:01 AM UTC

    Dear Customer, We have identified the cause of the issue affecting integrations. Customers may still experience delayed integration processing. Our team is continuing mitigation work and manually reprocessing affected files where possible while we work to restore normal processing. We will provide the next update by 15:00 EEST, or sooner if there is significant progress. Your Sympa Team