Sympa HR experienced a minor incident on September 16, 2025 affecting System availability, lasting 1h 57m. The incident has been resolved; the full update timeline is below.
Affected components
System availability
Update timeline
- identified Sep 16, 2025, 11:29 AM UTC
We are investigating errors visible to some users in Sympa. We are working to resolve the problem and will provide an update when issue has been identified.
- resolved Sep 16, 2025, 01:27 PM UTC
This issue was fixed at 15:25 and full functionality was restored at 15:40. Further improvements will be implemented as soon as possible to avoid this issue in the future in addition to specific monitoring related to this issue.