- Detected by Pingoru
- Jul 18, 2026, 02:28 AM UTC
- Resolved
- Jul 18, 2026, 10:24 PM UTC
- Duration
- 19h 55m
Affected: Australia & New Zealand (NSW Managed Wi-Fi)
Timeline · 4 updates
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investigating Jul 18, 2026, 02:28 AM UTC
Network Operations is currently investigating a sitewide service interruption at 40 Hunter Street, Lewisham, NSW 2049
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identified Jul 18, 2026, 02:38 AM UTC
Power has been tripped to the networking equipment, we are working with staff on site to restore electricity.
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monitoring Jul 18, 2026, 11:39 AM UTC
We implemented a fix and are currently monitoring the result.
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resolved Jul 18, 2026, 10:24 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 18, 2026, 02:08 AM UTC
- Resolved
- Jul 18, 2026, 10:58 PM UTC
- Duration
- 20h 50m
Affected: Australia & New Zealand (WA Managed Wi-Fi)
Timeline · 4 updates
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investigating Jul 18, 2026, 02:08 AM UTC
Network Operations is currently investigating a Degraded Performance at 90 South St, Murdoch, WA
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identified Jul 18, 2026, 02:23 AM UTC
Power has been tripped to the networking equipment, we are working with staff on site to restore electricity.
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monitoring Jul 18, 2026, 03:32 AM UTC
We implemented a fix and are currently monitoring the result.
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resolved Jul 18, 2026, 10:58 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 17, 2026, 08:58 PM UTC
- Resolved
- Jul 18, 2026, 10:34 PM UTC
- Duration
- 1d 1h
Affected: Australia & New Zealand (VIC Managed Wi-Fi)
Timeline · 3 updates
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investigating Jul 17, 2026, 08:58 PM UTC
Network Operations is currently investigating a sitewide service interruption at 14 Spring St, Box Hill, VIC, 3128
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monitoring Jul 17, 2026, 09:32 PM UTC
We implemented a fix and are currently monitoring the result.
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resolved Jul 18, 2026, 10:34 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 15, 2026, 11:02 PM UTC
- Resolved
- Jul 16, 2026, 06:44 AM UTC
- Duration
- 7h 42m
Affected: Australia & New Zealand (VIC Managed Wi-Fi)
Timeline · 2 updates
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investigating Jul 15, 2026, 11:02 PM UTC
Network Operations is currently investigating a Degraded Performance at 116 Main Dr Bundoora Melbourne, VIC 3086
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resolved Jul 16, 2026, 06:44 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 14, 2026, 07:12 AM UTC
- Resolved
- Jul 15, 2026, 12:22 AM UTC
- Duration
- 17h 9m
Affected: Australia & New Zealand (VIC Managed Wi-Fi)
Timeline · 2 updates
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investigating Jul 14, 2026, 07:12 AM UTC
Network Operations is currently investigating a Degraded Performance at 141 Waverley Road Malvern East VIC 3145
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resolved Jul 15, 2026, 12:22 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 13, 2026, 10:16 PM UTC
- Resolved
- Jul 15, 2026, 06:57 AM UTC
- Duration
- 1d 8h
Affected: Australia & New Zealand (NSW Managed Wi-Fi)
Timeline · 3 updates
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identified Jul 13, 2026, 10:16 PM UTC
A local planned power outage has been confirmed. We will continue to monitor and provide updates accordingly.
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identified Jul 15, 2026, 12:34 AM UTC
A technician has arrived onsite.
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resolved Jul 15, 2026, 06:57 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 13, 2026, 05:28 PM UTC
- Resolved
- Jul 14, 2026, 10:54 PM UTC
- Duration
- 1d 5h
Affected: Australia & New Zealand (SA Managed Wi-Fi)
Timeline · 3 updates
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investigating Jul 13, 2026, 05:28 PM UTC
Network Operations is currently investigating a Degraded Performance at Sturt Road, Bedford Park Adelaide, SA 5042
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monitoring Jul 13, 2026, 11:25 PM UTC
We implemented a fix and are currently monitoring the result.
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resolved Jul 14, 2026, 10:54 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 12, 2026, 09:37 PM UTC
- Resolved
- Jul 13, 2026, 02:56 AM UTC
- Duration
- 5h 18m
Affected: Pacific Island Region (Samoa Managed Wi-Fi)
Timeline · 3 updates
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investigating Jul 12, 2026, 09:37 PM UTC
Network Operations is currently investigating a Partial Outage at Beach Rd Apia, Samoa
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monitoring Jul 12, 2026, 09:57 PM UTC
We implemented a fix and are currently monitoring the result.
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resolved Jul 13, 2026, 02:56 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 11, 2026, 05:57 PM UTC
- Resolved
- Jul 15, 2026, 01:12 PM UTC
- Duration
- 3d 19h
Affected: Pacific Island Region (PNG Managed Wi-Fi)
Timeline · 2 updates
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investigating Jul 11, 2026, 05:57 PM UTC
Network Operations is currently investigating a Degraded Performance at Jacksons Parade, Kila Kila No. 1, National Capital District, Papua New Guinea
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resolved Jul 15, 2026, 01:12 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 08, 2026, 11:57 PM UTC
- Resolved
- Jul 14, 2026, 10:49 PM UTC
- Duration
- 5d 22h
Affected: Pacific Island Region (PNG Managed Wi-Fi)
Timeline · 4 updates
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investigating Jul 08, 2026, 11:57 PM UTC
Network Operations is currently investigating a Partial Outage at Champion Parade, Port Moresby
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identified Jul 13, 2026, 04:45 PM UTC
We are continuing to work on a fix for this incident.
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monitoring Jul 14, 2026, 12:19 PM UTC
We implemented a fix and are currently monitoring the result.
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resolved Jul 14, 2026, 10:49 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 07, 2026, 07:48 PM UTC
- Resolved
- Jul 08, 2026, 11:26 AM UTC
- Duration
- 15h 38m
Affected: Australia & New Zealand (QLD Managed Wi-Fi)
Timeline · 3 updates
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investigating Jul 07, 2026, 07:48 PM UTC
Network Operations is currently investigating a sitewide service interruption at 67 Bulcock St Caloundra QLD 4551
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monitoring Jul 07, 2026, 11:15 PM UTC
We implemented a fix and are currently monitoring the result.
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resolved Jul 08, 2026, 11:26 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 06, 2026, 01:18 PM UTC
- Resolved
- Jul 09, 2026, 06:59 AM UTC
- Duration
- 2d 17h
Affected: Pacific Island Region (PNG Managed Wi-Fi)
Timeline · 3 updates
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investigating Jul 06, 2026, 01:18 PM UTC
Network Operations is currently investigating a sitewide service interruption at Hagen Drive, Mount Hagen, Western Highlands, Papua New Guinea
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investigating Jul 06, 2026, 01:37 PM UTC
We are currently investigating this incident.
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resolved Jul 09, 2026, 06:59 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 06, 2026, 11:07 AM UTC
- Resolved
- Jul 07, 2026, 12:08 PM UTC
- Duration
- 1d 1h
Affected: Core Systems (Help Desk System)Australia & New Zealand (NSW Managed Wi-Fi)Core Systems (Help Desk Phone System)Australia & New Zealand (ACT Managed Wi-Fi)Core Systems (Q2 Platform)Fibre-to-the-Premises (QLD FTTP)Pacific Island Region (PNG Managed Wi-Fi)Pacific Island Region (Fiji Managed Wi-Fi)Core Systems (Exosphere Platform)Australia & New Zealand (VIC Managed Wi-Fi)Fibre-to-the-Premises (NSW FTTP)Pacific Island Region (Samoa Managed Wi-Fi)Australia & New Zealand (QLD Managed Wi-Fi)Core Systems (Stratosphere Platform)Fibre-to-the-Premises (VIC FTTP)Australia & New Zealand (WA Managed Wi-Fi)Fibre-to-the-Premises (SA FTTP)Core Systems (Website)Pacific Island Region (Vanuatu Managed Wi-Fi)Australia & New Zealand (SA Managed Wi-Fi)Fibre-to-the-Premises (WA FTTP)Australia & New Zealand (TAS Managed Wi-Fi)Australia & New Zealand (NT Managed Wi-Fi)Australia & New Zealand (NZ Managed Wi-Fi)Core Systems (VOIP Platform)
Timeline · 3 updates
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investigating Jul 06, 2026, 11:07 AM UTC
Network Operations is currently investigating a sitewide service interruption at Queens Rd, Nadi, Fiji - SC Outage
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monitoring Jul 06, 2026, 09:49 PM UTC
We implemented a fix and are currently monitoring the result.
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resolved Jul 07, 2026, 12:08 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 06, 2026, 05:28 AM UTC
- Resolved
- Jul 06, 2026, 06:09 AM UTC
- Duration
- 40m
Affected: Australia & New Zealand (QLD Managed Wi-Fi)
Timeline · 1 update
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investigating Jul 06, 2026, 05:28 AM UTC
Network Operations is currently investigating a Degraded Performance at 363 Adelaide Street, Brisbane, QLD 4000
Read the full incident report →
- Detected by Pingoru
- Jul 05, 2026, 04:57 PM UTC
- Resolved
- Jul 06, 2026, 01:56 PM UTC
- Duration
- 20h 59m
Affected: Australia & New Zealand (QLD Managed Wi-Fi)
Timeline · 3 updates
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investigating Jul 05, 2026, 04:57 PM UTC
Network Operations is currently investigating a sitewide service interruption at 2 Laurence St St Lucia Brisbane, QLD 4067
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monitoring Jul 06, 2026, 01:00 AM UTC
We implemented a fix and are currently monitoring the result.
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resolved Jul 06, 2026, 01:56 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 05, 2026, 04:45 PM UTC
- Resolved
- Jul 06, 2026, 04:17 AM UTC
- Duration
- 11h 31m
Affected: Australia & New Zealand (QLD Managed Wi-Fi)
Timeline · 3 updates
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investigating Jul 05, 2026, 04:45 PM UTC
Network Operations is currently investigating a sitewide service interruption at 77 Sir Fred Schonell Drive Brisbane St Lucia, QLD 4067
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monitoring Jul 06, 2026, 01:19 AM UTC
We implemented a fix and are currently monitoring the result.
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resolved Jul 06, 2026, 04:17 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 05, 2026, 04:30 PM UTC
- Resolved
- Jul 06, 2026, 01:09 AM UTC
- Duration
- 8h 38m
Affected: Australia & New Zealand (QLD Managed Wi-Fi)
Timeline · 2 updates
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investigating Jul 05, 2026, 04:30 PM UTC
Network Operations is currently investigating a sitewide service interruption at 47 Munro Street, St Lucia, Queensland 4067
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resolved Jul 06, 2026, 01:09 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 05, 2026, 03:59 AM UTC
- Resolved
- Aug 07, 2026, 06:43 PM UTC
- Duration
- 33d 14h
Affected: Australia & New Zealand (QLD Managed Wi-Fi)
Timeline · 1 update
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investigating Jul 05, 2026, 03:59 AM UTC
Network Operations is currently investigating a Degraded Performance at 32 Baden Powell Street, Maroochydore, QLD, 4558
Read the full incident report →
- Detected by Pingoru
- Jul 04, 2026, 09:30 PM UTC
- Resolved
- Jul 06, 2026, 03:48 AM UTC
- Duration
- 1d 6h
Affected: Australia & New Zealand (VIC Managed Wi-Fi)
Timeline · 3 updates
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investigating Jul 04, 2026, 09:30 PM UTC
Network Operations is currently investigating a Partial Outage at 3 Holmes St Brunswick East VIC 3057
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identified Jul 06, 2026, 12:59 AM UTC
A technician has arrived onsite. We are continuing to work on a fix for this incident.
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resolved Jul 06, 2026, 03:48 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 04, 2026, 12:11 PM UTC
- Resolved
- Jul 07, 2026, 10:59 PM UTC
- Duration
- 3d 10h
Affected: Pacific Island Region (PNG Managed Wi-Fi)
Timeline · 4 updates
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investigating Jul 04, 2026, 12:11 PM UTC
Network Operations is currently investigating a Partial Outage at 411 Markham Rd, Lae Morobe Province, Papua New Guinea
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identified Jul 05, 2026, 12:55 PM UTC
We are continuing to work on a fix for this incident.
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monitoring Jul 05, 2026, 12:56 PM UTC
We implemented a fix and are currently monitoring the result.
-
resolved Jul 07, 2026, 10:59 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 04, 2026, 10:47 AM UTC
- Resolved
- Jul 04, 2026, 11:31 PM UTC
- Duration
- 12h 44m
Affected: Pacific Island Region (PNG Managed Wi-Fi)
Timeline · 3 updates
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investigating Jul 04, 2026, 10:47 AM UTC
Network Operations is currently investigating a Partial Outage at Section 24,30 Lahara Ave, Port Moresby National Capital District, Papua New Guinea
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monitoring Jul 04, 2026, 11:55 AM UTC
We implemented a fix and are currently monitoring the result.
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resolved Jul 04, 2026, 11:31 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 04, 2026, 04:09 AM UTC
- Resolved
- Jul 05, 2026, 02:36 PM UTC
- Duration
- 1d 10h
Affected: Australia & New Zealand (QLD Managed Wi-Fi)
Timeline · 4 updates
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investigating Jul 04, 2026, 04:09 AM UTC
Network Operations is currently investigating a Partial Outage at 5 Fishermans Rd, Maroochydore 4558
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identified Jul 04, 2026, 04:13 AM UTC
We’ve identified that the issue is caused by a planned power outage from the local power provider, which is temporarily affecting our site. Services are expected to return once power is restored
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monitoring Jul 04, 2026, 04:28 AM UTC
Our monitoring system shows that the site is back online and we are closely monitoring it.
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resolved Jul 05, 2026, 02:36 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 03, 2026, 02:13 PM UTC
- Resolved
- Jul 03, 2026, 09:21 PM UTC
- Duration
- 7h 8m
Affected: Pacific Island Region (PNG Managed Wi-Fi)
Timeline · 2 updates
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investigating Jul 03, 2026, 02:13 PM UTC
Network Operations is currently investigating a Degraded Performance at Goroka Eastern Highlands Province, Papua New Guinea
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resolved Jul 03, 2026, 09:21 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 02, 2026, 03:10 AM UTC
- Resolved
- Jul 02, 2026, 05:46 AM UTC
- Duration
- 2h 36m
Affected: Australia & New Zealand (NSW Managed Wi-Fi)
Timeline · 3 updates
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investigating Jul 02, 2026, 03:10 AM UTC
Network Operations is currently investigating a Degraded Performance at 91 Middle Street, Kingsford, NSW, 2032
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monitoring Jul 02, 2026, 04:22 AM UTC
We implemented a fix and are currently monitoring the result.
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resolved Jul 02, 2026, 05:46 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 01, 2026, 10:58 PM UTC
- Resolved
- Jul 22, 2026, 04:45 PM UTC
- Duration
- 20d 17h
Affected: Australia & New Zealand (QLD Managed Wi-Fi)
Timeline · 3 updates
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investigating Jul 01, 2026, 10:58 PM UTC
Network Operations is currently investigating a Partial Outage at 20 Minchinton St, Caloundra QLD 4551
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identified Jul 02, 2026, 11:56 AM UTC
We are continuing to work on a fix for this incident.
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monitoring Jul 22, 2026, 12:27 PM UTC
We implemented a fix and are currently monitoring the result.
Read the full incident report →
