Superloop incident

5 Fishermans Rd, Maroochydore 4558 - Partial Outage

Notice Resolved

Superloop experienced a notice incident on July 4, 2026 affecting Australia & New Zealand (QLD Managed Wi-Fi), lasting 1d 10h. The incident has been resolved; the full update timeline is below.

Started
Jul 04, 2026, 04:09 AM UTC
Resolved
Jul 05, 2026, 02:36 PM UTC
Duration
1d 10h
Detected by Pingoru
Jul 04, 2026, 04:09 AM UTC

Affected components

Australia & New Zealand (QLD Managed Wi-Fi)

Update timeline

  1. investigating Jul 04, 2026, 04:09 AM UTC

    Network Operations is currently investigating a Partial Outage at 5 Fishermans Rd, Maroochydore 4558

  2. identified Jul 04, 2026, 04:13 AM UTC

    We’ve identified that the issue is caused by a planned power outage from the local power provider, which is temporarily affecting our site. Services are expected to return once power is restored

  3. monitoring Jul 04, 2026, 04:28 AM UTC

    Our monitoring system shows that the site is back online and we are closely monitoring it.

  4. resolved Jul 05, 2026, 02:36 PM UTC

    This incident has been resolved.