Superloop incident

Hagen Drive, Mount Hagen, Western Highlands, Papua New Guinea - SC Outage

Notice Resolved

Superloop experienced a notice incident on July 6, 2026 affecting Pacific Island Region (PNG Managed Wi-Fi), lasting 2d 17h. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2026, 01:18 PM UTC
Resolved
Jul 09, 2026, 06:59 AM UTC
Duration
2d 17h
Detected by Pingoru
Jul 06, 2026, 01:18 PM UTC

Affected components

Pacific Island Region (PNG Managed Wi-Fi)

Update timeline

  1. investigating Jul 06, 2026, 01:18 PM UTC

    Network Operations is currently investigating a sitewide service interruption at Hagen Drive, Mount Hagen, Western Highlands, Papua New Guinea

  2. investigating Jul 06, 2026, 01:37 PM UTC

    We are currently investigating this incident.

  3. resolved Jul 09, 2026, 06:59 AM UTC

    This incident has been resolved.