Is Superloop down?

Last checked 1m ago
Current status
Superloop has degraded performance

4 active incidents: 19 Lake St Varsity Lakes, QLD 4227 - Degraded Performance, Cremorne St, Cremorne, Victoria 3121 - Degraded Performance · +2 more

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Official status page: https://smart-status.superloop.com · Polled every 5 minutes · 30 components tracked

Real-time Superloop status, recent outages, and incident history — pulled directly from Superloop's official status page at https://smart-status.superloop.com every 5 minutes. Pingoru tracks 30 Superloop services and has captured 50 incidents in the last 90 days (98.61% uptime). Get email, Slack, Discord, or webhook alerts the moment Superloop reports a new incident — free for 5 monitors, no credit card.

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Superloop uptime 98.61% uptime · past 90 days
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Recent outages & incidents

Past 7 days
  1. 600 Coronation Drive, Toowong, QLD 4066 - SC Outage
    Resolved 1h 50m
    Started Apr 29, 2026, 06:43 AM UTC · Resolved Apr 29, 2026, 08:33 AM UTC
    QLD FTTP
    3 updates · show timeline
    • investigating · Apr 29, 2026, 06:43 AM UTC

      Network Operations is currently investigating a sitewide service interruption at 600 Coronation Drive, Toowong, QLD 4066

    • monitoring · Apr 29, 2026, 07:00 AM UTC

      We implemented a fix and are currently monitoring the result.

    • resolved · Apr 29, 2026, 08:33 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. 19 Lake St Varsity Lakes, QLD 4227 - Degraded Performance
    Ongoing ● 12h 54m
    Started Apr 29, 2026, 04:26 AM UTC
    QLD Managed Wi-Fi
    2 updates · show timeline
    • investigating · Apr 29, 2026, 04:26 AM UTC

      Network Operations is currently investigating a Degraded Performance at 19 Lake St Varsity Lakes, QLD 4227

    • monitoring · Apr 29, 2026, 04:41 AM UTC

      We implemented a fix and are currently monitoring the result.

    Latest: We implemented a fix and are currently monitoring the result.

  3. 97 Elizabeth St Brisbane, QLD 4000 - Degraded Performance
    Resolved 1h 34m
    Started Apr 28, 2026, 08:39 PM UTC · Resolved Apr 28, 2026, 10:14 PM UTC
    QLD Managed Wi-Fi
    2 updates · show timeline
    • investigating · Apr 28, 2026, 08:39 PM UTC

      Network Operations is currently investigating a Degraded Performance at 97 Elizabeth St Brisbane, QLD 4000

    • resolved · Apr 28, 2026, 10:14 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. 19 Lake St Varsity Lakes, QLD 4227 - Degraded Performance
    Resolved 2h 10m
    Started Apr 28, 2026, 02:21 AM UTC · Resolved Apr 28, 2026, 04:31 AM UTC
    QLD Managed Wi-Fi
    3 updates · show timeline
    • investigating · Apr 28, 2026, 02:21 AM UTC

      Network Operations is currently investigating a Degraded Performance at 19 Lake St Varsity Lakes, QLD 4227

    • monitoring · Apr 28, 2026, 03:00 AM UTC

      We implemented a fix and are currently monitoring the result.

    • resolved · Apr 28, 2026, 04:31 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. 7 Boulcott Street, Te Aro, Wellington 6011 NZ- Degraded Performance
    Resolved 2h 21m
    Started Apr 28, 2026, 02:09 AM UTC · Resolved Apr 28, 2026, 04:30 AM UTC
    NZ Managed Wi-Fi
    2 updates · show timeline
    • investigating · Apr 28, 2026, 02:09 AM UTC

      Network Operations is currently investigating a Degraded Performance at 7 Boulcott Street, Te Aro, Wellington 6011 NZ

    • resolved · Apr 28, 2026, 04:30 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Superloop outage history

18 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 30 days · 23 incidents
  • 600 Coronation Drive, Toowong, QLD 4066 - SC Outage Resolved
    Started Apr 29, 2026, 06:43 AM UTC · Resolved Apr 29, 2026, 08:33 AM UTC · 1h 50m
  • 19 Lake St Varsity Lakes, QLD 4227 - Degraded Performance Ongoing
    Started Apr 29, 2026, 04:26 AM UTC · ● 12h 54m
  • 97 Elizabeth St Brisbane, QLD 4000 - Degraded Performance Resolved
    Started Apr 28, 2026, 08:39 PM UTC · Resolved Apr 28, 2026, 10:14 PM UTC · 1h 34m
  • 19 Lake St Varsity Lakes, QLD 4227 - Degraded Performance Resolved
    Started Apr 28, 2026, 02:21 AM UTC · Resolved Apr 28, 2026, 04:31 AM UTC · 2h 10m
  • 7 Boulcott Street, Te Aro, Wellington 6011 NZ- Degraded Performance Resolved
    Started Apr 28, 2026, 02:09 AM UTC · Resolved Apr 28, 2026, 04:30 AM UTC · 2h 21m
  • Queens Rd, Nadi, Fiji - Partial Outage Resolved
    Started Apr 28, 2026, 12:14 AM UTC · Resolved Apr 28, 2026, 04:33 AM UTC · 4h 18m
  • Cremorne St, Cremorne, Victoria 3121 - Degraded Performance Ongoing
    Started Apr 27, 2026, 08:48 PM UTC · ● 1d 20h
  • 300 Kent St, Sydney New South Wales 2000 - Partial Outage Resolved
    Started Apr 27, 2026, 03:03 PM UTC · Resolved Apr 27, 2026, 07:00 PM UTC · 3h 56m

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Track Superloop uptime & incident history

See 90 days of Superloop uptime at a glance, with every past incident linked to its component and update timeline. Export the history as CSV or JSON for SLA reports, postmortems, or vendor evaluations — data your team actually needs, not marketing numbers.

See Superloop uptime history

Frequently asked questions

What is Superloop's uptime?
Over the last 90 days, Superloop reported 98.61% uptime on its official status page. That figure is calculated from the public incident timeline at https://smart-status.superloop.com — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Superloop's uptime history rolling forward in real time.
Has Superloop had outages in 2026?
Yes — Superloop has had 39 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.
When was the last Superloop outage?
The most recent Superloop incident was "Narellan Rd & Gilchrist Dr, Campbelltown NSW 2560 - Emergency Planned Maintenance", which started on April 29, 2026 and was resolved on April 29, 2026. Pingoru captured this directly from https://smart-status.superloop.com. See the full incident card above for affected components and the update timeline.
How often does Superloop have outages?
Based on the last 90 days, Superloop averages 13.0 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.
Where is Superloop's status page?
Superloop's official status page is https://smart-status.superloop.com. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.
Is Superloop down right now?
Superloop has degraded performance. Pingoru checks the official status page every 5 minutes and flips this headline the moment Superloop reports a change. Current status is based on 30 tracked services.
How does Pingoru know if Superloop is down?
We read https://smart-status.superloop.com directly, using Superloop's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.
Where can I get notified when Superloop has an outage?
Create a free Pingoru account and add Superloop as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.
Superloop's status page says the service is up, but I'm having issues — what's wrong?
Three common reasons: • A real Superloop incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Superloop issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.
Where does Pingoru get the official Superloop status?
We use Superloop's own status page at https://smart-status.superloop.com and cross-reference their homepage (https://www.superloop.com). Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.
What does "Degraded" mean?
Superloop is reporting degraded performance — services are up but slower than usual, or a subset of requests is failing.

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