Superloop incident

Section 24, 30 Lahara Ave, Port Moresby National Capital District, Papua New Guinea - Partial Outage

Notice Resolved

Superloop experienced a notice incident on July 4, 2026 affecting Pacific Island Region (PNG Managed Wi-Fi), lasting 12h 44m. The incident has been resolved; the full update timeline is below.

Started
Jul 04, 2026, 10:47 AM UTC
Resolved
Jul 04, 2026, 11:31 PM UTC
Duration
12h 44m
Detected by Pingoru
Jul 04, 2026, 10:47 AM UTC

Affected components

Pacific Island Region (PNG Managed Wi-Fi)

Update timeline

  1. investigating Jul 04, 2026, 10:47 AM UTC

    Network Operations is currently investigating a Partial Outage at Section 24,30 Lahara Ave, Port Moresby National Capital District, Papua New Guinea

  2. monitoring Jul 04, 2026, 11:55 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jul 04, 2026, 11:31 PM UTC

    This incident has been resolved.