Superloop incident

411 Markham Rd, Lae Morobe Province, Papua New Guinea - Partial Outage

Notice Resolved

Superloop experienced a notice incident on July 4, 2026 affecting Pacific Island Region (PNG Managed Wi-Fi), lasting 3d 10h. The incident has been resolved; the full update timeline is below.

Started
Jul 04, 2026, 12:11 PM UTC
Resolved
Jul 07, 2026, 10:59 PM UTC
Duration
3d 10h
Detected by Pingoru
Jul 04, 2026, 12:11 PM UTC

Affected components

Pacific Island Region (PNG Managed Wi-Fi)

Update timeline

  1. investigating Jul 04, 2026, 12:11 PM UTC

    Network Operations is currently investigating a Partial Outage at 411 Markham Rd, Lae Morobe Province, Papua New Guinea

  2. identified Jul 05, 2026, 12:55 PM UTC

    We are continuing to work on a fix for this incident.

  3. monitoring Jul 05, 2026, 12:56 PM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Jul 07, 2026, 10:59 PM UTC

    This incident has been resolved.