Superloop incident

20 Minchinton St, Caloundra QLD 4551 - Partial Outage

Notice Resolved

Superloop experienced a notice incident on July 1, 2026 affecting Australia & New Zealand (QLD Managed Wi-Fi), lasting 20d 17h. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 10:58 PM UTC
Resolved
Jul 22, 2026, 04:45 PM UTC
Duration
20d 17h
Detected by Pingoru
Jul 01, 2026, 10:58 PM UTC

Affected components

Australia & New Zealand (QLD Managed Wi-Fi)

Update timeline

  1. investigating Jul 01, 2026, 10:58 PM UTC

    Network Operations is currently investigating a Partial Outage at 20 Minchinton St, Caloundra QLD 4551

  2. identified Jul 02, 2026, 11:56 AM UTC

    We are continuing to work on a fix for this incident.

  3. monitoring Jul 22, 2026, 12:27 PM UTC

    We implemented a fix and are currently monitoring the result.