Superloop Outage History

Superloop major outage View live status →

Superloop had 378 outages in the last 2 years totaling 3452h 51m of downtime — averaging 16 incidents per month.

There were 378 Superloop outages since February 23, 2026 totaling 3452h 51m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://smart-status.superloop.com

Notice July 2, 2026

91 Middle Street, Kingsford, NSW, 2032 - Degraded Performance

Detected by Pingoru
Jul 02, 2026, 03:10 AM UTC
Resolved
Jul 02, 2026, 05:46 AM UTC
Duration
2h 36m
Affected: Australia & New Zealand (NSW Managed Wi-Fi)
Timeline · 3 updates
  1. investigating Jul 02, 2026, 03:10 AM UTC

    Network Operations is currently investigating a Degraded Performance at 91 Middle Street, Kingsford, NSW, 2032

  2. monitoring Jul 02, 2026, 04:22 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jul 02, 2026, 05:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 1, 2026

20 Minchinton St, Caloundra QLD 4551 - Partial Outage

Detected by Pingoru
Jul 01, 2026, 10:58 PM UTC
Resolved
Jul 22, 2026, 04:45 PM UTC
Duration
20d 17h
Affected: Australia & New Zealand (QLD Managed Wi-Fi)
Timeline · 3 updates
  1. investigating Jul 01, 2026, 10:58 PM UTC

    Network Operations is currently investigating a Partial Outage at 20 Minchinton St, Caloundra QLD 4551

  2. identified Jul 02, 2026, 11:56 AM UTC

    We are continuing to work on a fix for this incident.

  3. monitoring Jul 22, 2026, 12:27 PM UTC

    We implemented a fix and are currently monitoring the result.

Read the full incident report →

Notice June 30, 2026

220 Leicester Street Carlton Melbourne, VIC 3053 - Degraded Performance

Detected by Pingoru
Jun 30, 2026, 11:59 PM UTC
Resolved
Jul 01, 2026, 12:47 AM UTC
Duration
47m
Affected: Australia & New Zealand (VIC Managed Wi-Fi)
Timeline · 2 updates
  1. investigating Jun 30, 2026, 11:59 PM UTC

    Network Operations is currently investigating a Degraded Performance at 220 Leicester Street Carlton Melbourne, VIC 3053

  2. resolved Jul 01, 2026, 12:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 30, 2026

Queens Rd, Nadi, Fiji - SC Outage

Detected by Pingoru
Jun 30, 2026, 04:51 AM UTC
Resolved
Jul 01, 2026, 08:41 AM UTC
Duration
1d 3h
Affected: Pacific Island Region (Fiji Managed Wi-Fi)
Timeline · 5 updates
  1. investigating Jun 30, 2026, 04:51 AM UTC

    Network Operations is currently investigating a sitewide service interruption at Queens Rd, Nadi, Fiji

  2. investigating Jun 30, 2026, 07:36 AM UTC

    A technician is being dispatched to site/A technician has arrived onsite.

  3. investigating Jun 30, 2026, 07:39 AM UTC

    A technician has arrived onsite.

  4. monitoring Jun 30, 2026, 09:31 AM UTC

    We implemented a fix and are currently monitoring the result.

  5. resolved Jul 01, 2026, 08:41 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 30, 2026

13 Yates St, Mawson Lakes SA 5095 - Partial Outage

Detected by Pingoru
Jun 30, 2026, 12:18 AM UTC
Resolved
Jun 30, 2026, 03:06 AM UTC
Duration
2h 48m
Affected: Australia & New Zealand (SA Managed Wi-Fi)
Timeline · 2 updates
  1. investigating Jun 30, 2026, 12:18 AM UTC

    Network Operations is currently investigating a Partial Outage at 13 Yates St, Mawson Lakes SA 5095

  2. resolved Jun 30, 2026, 03:06 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 29, 2026

Yanuca Island Coral Coast Fiji Islands - Degraded Performance

Detected by Pingoru
Jun 29, 2026, 04:41 PM UTC
Resolved
Jul 01, 2026, 11:48 AM UTC
Duration
1d 19h
Affected: Pacific Island Region (Fiji Managed Wi-Fi)
Timeline · 2 updates
  1. investigating Jun 29, 2026, 04:41 PM UTC

    Network Operations is currently investigating a Degraded Performance at Yanuca Island Coral Coast Fiji Islands

  2. resolved Jul 01, 2026, 11:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 29, 2026

Suncoast, Rakiraki, Fiji - SC Outage

Detected by Pingoru
Jun 29, 2026, 07:35 AM UTC
Resolved
Jul 03, 2026, 09:31 PM UTC
Duration
4d 13h
Affected: Pacific Island Region (Fiji Managed Wi-Fi)
Timeline · 1 update
  1. investigating Jun 29, 2026, 07:35 AM UTC

    Network Operations is currently investigating a sitewide service interruption at Suncoast, Rakiraki, Fiji

Read the full incident report →

Notice June 29, 2026

5 Fishermans Rd, Maroochydore 4558 - Power Outage

Detected by Pingoru
Jun 29, 2026, 01:56 AM UTC
Resolved
Jun 29, 2026, 11:53 AM UTC
Duration
9h 56m
Affected: Australia & New Zealand (QLD Managed Wi-Fi)
Timeline · 2 updates
  1. identified Jun 29, 2026, 01:56 AM UTC

    A local power outage affecting the site - 5 Fishermans Rd, Maroochydore 4558 QLD. Services and equipment may be impacted until power is restored. We will provide updates ad they come available.

  2. resolved Jun 29, 2026, 11:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 26, 2026

200 Gilchrist Dr, Campbelltown NSW 2560 - Partial Outage

Detected by Pingoru
Jun 26, 2026, 01:21 AM UTC
Resolved
Jun 26, 2026, 10:40 AM UTC
Duration
9h 18m
Affected: Australia & New Zealand (NSW Managed Wi-Fi)
Timeline · 3 updates
  1. investigating Jun 26, 2026, 01:21 AM UTC

    Network Operations is currently investigating a Partial Outage at 200 Gilchrist Dr, Campbelltown NSW 2560

  2. monitoring Jun 26, 2026, 07:12 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jun 26, 2026, 10:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 25, 2026

33 River Rd, Bundamba, QLD 4304 - Degraded Performance

Detected by Pingoru
Jun 25, 2026, 11:03 PM UTC
Resolved
Jun 26, 2026, 05:14 AM UTC
Duration
6h 10m
Affected: Fibre-to-the-Premises (QLD FTTP)Australia & New Zealand (QLD Managed Wi-Fi)
Timeline · 4 updates
  1. investigating Jun 25, 2026, 11:03 PM UTC

    Network Operations is currently investigating a Degraded Performance at 33 River Rd, Bundamba, QLD 4304

  2. identified Jun 25, 2026, 11:04 PM UTC

    Power has been tripped to the networking equipment and monitoring planned power outage in the area.

  3. monitoring Jun 26, 2026, 03:11 AM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Jun 26, 2026, 05:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 25, 2026

51 Palm Creek Rd, Tanawha QLD 4554 - Degraded Performance

Detected by Pingoru
Jun 25, 2026, 10:46 PM UTC
Resolved
Jun 26, 2026, 01:36 AM UTC
Duration
2h 50m
Affected: Australia & New Zealand (QLD Managed Wi-Fi)
Timeline · 3 updates
  1. investigating Jun 25, 2026, 10:46 PM UTC

    Network Operations is currently investigating a Degraded Performance at 51 Palm Creek Rd, Tanawha QLD 4554

  2. identified Jun 25, 2026, 10:46 PM UTC

    Power has been tripped to the networking equipment and monitoring local power outage in the area.

  3. resolved Jun 26, 2026, 01:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 25, 2026

Queens Rd, Nadi, Fiji - Partial Outage

Detected by Pingoru
Jun 25, 2026, 06:28 PM UTC
Resolved
Jun 26, 2026, 12:16 AM UTC
Duration
5h 47m
Affected: Pacific Island Region (Fiji Managed Wi-Fi)
Timeline · 2 updates
  1. investigating Jun 25, 2026, 06:28 PM UTC

    Network Operations is currently investigating a Partial Outage at Queens Rd, Nadi, Fiji

  2. resolved Jun 26, 2026, 12:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 25, 2026

Sturt Road, Bedford Park Adelaide, SA 5042 - Degraded Performance

Detected by Pingoru
Jun 25, 2026, 03:28 PM UTC
Resolved
Jun 26, 2026, 01:45 AM UTC
Duration
10h 17m
Affected: Australia & New Zealand (SA Managed Wi-Fi)
Timeline · 2 updates
  1. investigating Jun 25, 2026, 03:28 PM UTC

    Network Operations is currently investigating a Degraded Performance at Sturt Road, Bedford Park Adelaide, SA 5042

  2. resolved Jun 26, 2026, 01:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 25, 2026

Exosphere Sites - Major Outage

Detected by Pingoru
Jun 25, 2026, 01:50 AM UTC
Resolved
Jun 25, 2026, 07:06 AM UTC
Duration
5h 16m
Affected: Core Systems (Exosphere Platform)
Timeline · 3 updates
  1. investigating Jun 25, 2026, 01:50 AM UTC

    Network Operations is currently investigating a sitewide service interruption at our Exosphere sites

  2. monitoring Jun 25, 2026, 01:54 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jun 25, 2026, 07:06 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 24, 2026

44 Sixth Ave, Maroochydore QLD 4558, Australia - Partial Outage

Detected by Pingoru
Jun 24, 2026, 07:32 PM UTC
Resolved
Jul 02, 2026, 08:59 PM UTC
Duration
8d 1h
Affected: Australia & New Zealand (QLD Managed Wi-Fi)
Timeline · 2 updates
  1. investigating Jun 24, 2026, 07:32 PM UTC

    Network Operations is currently investigating a Partial Outage at 44 Sixth Ave, Maroochydore QLD 4558, Australia

  2. monitoring Jun 24, 2026, 08:26 PM UTC

    We implemented a fix and are currently monitoring the result.

Read the full incident report →

Notice June 24, 2026

7 Braddock St, Robertson, Queensland 4109, Australia - Degraded Performance

Detected by Pingoru
Jun 24, 2026, 02:31 PM UTC
Resolved
Jun 24, 2026, 11:55 PM UTC
Duration
9h 23m
Affected: Fibre-to-the-Premises (QLD FTTP)
Timeline · 2 updates
  1. investigating Jun 24, 2026, 02:31 PM UTC

    Network Operations is currently investigating a Degraded Performance at 7 Braddock St, Robertson, Queensland 4109, Australia

  2. resolved Jun 24, 2026, 11:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 24, 2026

Jacksons Parade, Kila Kila No. 1, National Capital District, Papua New Guinea- Degraded Performance

Detected by Pingoru
Jun 24, 2026, 07:20 AM UTC
Resolved
Jun 24, 2026, 08:05 AM UTC
Duration
45m
Affected: Pacific Island Region (PNG Managed Wi-Fi)
Timeline · 2 updates
  1. investigating Jun 24, 2026, 07:20 AM UTC

    Network Operations is currently investigating a Degraded Performance at **:** Jacksons Parade, Kila Kila No. 1, National Capital District, Papua New Guinea

  2. resolved Jun 24, 2026, 08:05 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 23, 2026

Section 24, 30 Lahara Ave, Port Moresby National Capital District, Papua New Guinea - SC Outage

Detected by Pingoru
Jun 23, 2026, 05:12 AM UTC
Resolved
Jul 01, 2026, 12:01 PM UTC
Duration
8d 6h
Affected: Pacific Island Region (PNG Managed Wi-Fi)
Timeline · 1 update
  1. investigating Jun 23, 2026, 05:12 AM UTC

    Network Operations is currently investigating a sitewide service interruption at Section 24,30 Lahara Ave, Port Moresby National Capital District, Papua New Guinea

Read the full incident report →

Minor June 22, 2026

Mangrove Rd, Mackay, Queensland 4740 - Degraded Performance

Detected by Pingoru
Jun 22, 2026, 10:59 PM UTC
Resolved
Aug 07, 2026, 06:43 PM UTC
Duration
45d 19h
Affected: Australia & New Zealand (QLD Managed Wi-Fi)
Timeline · 2 updates
  1. investigating Jun 22, 2026, 10:59 PM UTC

    Network Operations is currently investigating a Degraded Performance at Mangrove Rd, Mackay, Queensland 4740

  2. identified Jul 07, 2026, 12:29 PM UTC

    We are continuing to work on a fix for this incident.

Read the full incident report →

Notice June 22, 2026

29 Caxton Street Petrie Terrace Brisbane, QLD 4000 - Partial Outage

Detected by Pingoru
Jun 22, 2026, 02:23 PM UTC
Resolved
Jun 22, 2026, 10:39 PM UTC
Duration
8h 15m
Affected: Australia & New Zealand (QLD Managed Wi-Fi)
Timeline · 3 updates
  1. investigating Jun 22, 2026, 02:23 PM UTC

    Network Operations is currently investigating a Partial Outage at 29 Caxton Street Petrie Terrace Brisbane, QLD 4000

  2. monitoring Jun 22, 2026, 02:33 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jun 22, 2026, 10:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 21, 2026

1998 Old Gympie RdGlass House Mountains QLD 4518, Australia - Partial Outage

Detected by Pingoru
Jun 21, 2026, 02:41 PM UTC
Resolved
Jun 22, 2026, 10:43 AM UTC
Duration
20h 2m
Affected: Australia & New Zealand (QLD Managed Wi-Fi)
Timeline · 3 updates
  1. investigating Jun 21, 2026, 02:41 PM UTC

    Network Operations is currently investigating a Partial Outage at 1998 Old Gympie RdGlass House Mountains QLD 4518, Australia

  2. monitoring Jun 22, 2026, 06:16 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jun 22, 2026, 10:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 21, 2026

1 South Sea Islander Way, Maroochydore, Queensland 4558 - Degraded Performance

Detected by Pingoru
Jun 21, 2026, 04:49 AM UTC
Resolved
Jun 22, 2026, 10:44 PM UTC
Duration
1d 17h
Affected: Australia & New Zealand (QLD Managed Wi-Fi)
Timeline · 3 updates
  1. investigating Jun 21, 2026, 04:49 AM UTC

    Network Operations is currently investigating a Degraded Performance at 1 South Sea Islander Way, Maroochydore, Queensland 4558

  2. monitoring Jun 22, 2026, 05:09 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jun 22, 2026, 10:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 21, 2026

8 Gillingham St, Woolloongabba, QLD 4102 - Degraded Performance

Detected by Pingoru
Jun 21, 2026, 03:58 AM UTC
Resolved
Aug 07, 2026, 06:43 PM UTC
Duration
47d 14h
Affected: Australia & New Zealand (QLD Managed Wi-Fi)
Timeline · 2 updates
  1. investigating Jun 21, 2026, 03:58 AM UTC

    Network Operations is currently investigating a Degraded Performance at 8 Gillingham St, Woolloongabba, QLD 4102

  2. identified Jun 23, 2026, 10:51 PM UTC

    We are continuing to work on a fix for this incident.

Read the full incident report →