Superloop incident

90 South St, Murdoch, WA - Degraded Performance

Notice Resolved

Superloop experienced a notice incident on July 18, 2026 affecting Australia & New Zealand (WA Managed Wi-Fi), lasting 20h 50m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2026, 02:08 AM UTC
Resolved
Jul 18, 2026, 10:58 PM UTC
Duration
20h 50m
Detected by Pingoru
Jul 18, 2026, 02:08 AM UTC

Affected components

Australia & New Zealand (WA Managed Wi-Fi)

Update timeline

  1. investigating Jul 18, 2026, 02:08 AM UTC

    Network Operations is currently investigating a Degraded Performance at 90 South St, Murdoch, WA

  2. identified Jul 18, 2026, 02:23 AM UTC

    Power has been tripped to the networking equipment, we are working with staff on site to restore electricity.

  3. monitoring Jul 18, 2026, 03:32 AM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Jul 18, 2026, 10:58 PM UTC

    This incident has been resolved.