Superloop incident

Jacksons Parade, Kila Kila No. 1, National Capital District, Papua New Guinea- Degraded Performance

Notice Resolved

Superloop experienced a notice incident on July 11, 2026 affecting Pacific Island Region (PNG Managed Wi-Fi), lasting 3d 19h. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2026, 05:57 PM UTC
Resolved
Jul 15, 2026, 01:12 PM UTC
Duration
3d 19h
Detected by Pingoru
Jul 11, 2026, 05:57 PM UTC

Affected components

Pacific Island Region (PNG Managed Wi-Fi)

Update timeline

  1. investigating Jul 11, 2026, 05:57 PM UTC

    Network Operations is currently investigating a Degraded Performance at Jacksons Parade, Kila Kila No. 1, National Capital District, Papua New Guinea

  2. resolved Jul 15, 2026, 01:12 PM UTC

    This incident has been resolved.