Sprout Social Outage History

Sprout Social degraded · 1 active incident View live status →

Sprout Social had 43 outages in the last 2 years totaling 921h 15m of downtime — averaging 1.8 incidents per month.

There were 43 Sprout Social outages since August 15, 2024 totaling 921h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.sproutsocial.com

Minor May 20, 2026

Performance Issues impacting LinkedIn API

Detected by Pingoru
May 20, 2026, 11:18 AM UTC
Resolved
May 20, 2026, 03:42 PM UTC
Duration
4h 23m
Affected: Sprout Social API
Timeline · 2 updates
  1. identified May 20, 2026, 11:18 AM UTC

    We are experiencing intermittent issues with LinkedIn due to an external LinkedIn API outage involving server timeout errors. As a result, connecting LinkedIn profiles, publishing content, or fetching reports may be temporarily affected or fail unexpectedly. We are actively monitoring LinkedIn's progress toward a resolution.

  2. resolved May 20, 2026, 03:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 14, 2026

Bluesky Connection Issues

Detected by Pingoru
May 14, 2026, 02:15 PM UTC
Resolved
May 15, 2026, 01:48 PM UTC
Duration
23h 33m
Affected: Sprout Social Web Application
Timeline · 3 updates
  1. investigating May 14, 2026, 02:15 PM UTC

    We are currently investigating reports of Bluesky connection and re-authorization failures. Users may experience issues connecting new profiles or re-authenticating existing ones. Our team is working to identify the cause and will provide updates as they become available.

  2. monitoring May 14, 2026, 04:01 PM UTC

    A fix has been implemented, and we are monitoring the results.

  3. resolved May 15, 2026, 01:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 8, 2026

Data Ingestion Issue

Detected by Pingoru
May 08, 2026, 04:48 PM UTC
Resolved
May 09, 2026, 03:32 PM UTC
Duration
22h 43m
Affected: Sprout Social Web Application
Timeline · 2 updates
  1. investigating May 08, 2026, 04:48 PM UTC

    Due to an AWS outage that began May 7th around 7 pm CT, Sprout is currently seeing delays in data ingestion. As a result of this outage, you may experience delays pulling in metrics and messages in the following areas of Sprout: - Reports - Listening topics - Smart Inbox - Published posts in the Publishing Calendar We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

  2. resolved May 09, 2026, 03:32 PM UTC

    The issue with the AWS outage appears to be resolved. Please subscribe to receive status updates.

Read the full incident report →

Minor May 2, 2026

Instagram & Threads Video Publishing Issue

Detected by Pingoru
May 02, 2026, 10:53 PM UTC
Resolved
May 04, 2026, 08:07 AM UTC
Duration
1d 9h
Affected: Sprout Social Web Application
Timeline · 2 updates
  1. monitoring May 02, 2026, 10:53 PM UTC

    Instagram & Threads is currently experiencing difficulties that affect Sprout’s ability to publish video content. These issues began on Friday, May 1st at approximately 9:00pm CT. We are in touch with the native networks and are monitoring the situation. We apologize for any inconvenience; please subscribe to receive status updates.

  2. resolved May 04, 2026, 08:07 AM UTC

    Meta has successfully resolved the difficulties that were affecting Sprout’s ability to publish video content on Instagram and Threads.

Read the full incident report →

Major April 24, 2026

Meta Connectivity Issues

Detected by Pingoru
Apr 24, 2026, 12:28 PM UTC
Resolved
Apr 27, 2026, 07:09 PM UTC
Duration
3d 6h
Affected: Sprout Social Web Application
Timeline · 3 updates
  1. identified Apr 24, 2026, 12:28 PM UTC

    We are currently facing an issue where a subset of Meta (Facebook and Instagram) profiles are experiencing connectivity disruptions. This appears to be related to specific security checkpoints triggered on the Meta platform, which are preventing these profiles from performing actions within Sprout Social.

  2. identified Apr 24, 2026, 03:48 PM UTC

    We are currently facing an issue where a subset of Meta (Facebook and Instagram) profiles are experiencing connectivity disruptions. This appears to be related to specific security checkpoints triggered on the Meta platform, which are preventing these profiles from performing actions within Sprout Social. We recommend that page admins log in to Facebook natively to check for any required security actions from Meta.

  3. resolved Apr 27, 2026, 07:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 20, 2026

Bluesky Issues

Detected by Pingoru
Apr 20, 2026, 10:07 PM UTC
Resolved
Apr 22, 2026, 04:45 PM UTC
Duration
1d 18h
Affected: Sprout Social Web Application
Timeline · 2 updates
  1. investigating Apr 20, 2026, 10:07 PM UTC

    Bluesky is currently experiencing difficulties that are affecting several different capabilities in Sprout. As a result of these issues, you may experience: - Bluesky post failures - Delays in pulling in Bluesky data in Listening topics - Delays in Bluesky data for reports We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

  2. resolved Apr 22, 2026, 04:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 25, 2026

Team Conversations and User Teams Issues

Detected by Pingoru
Mar 25, 2026, 06:15 PM UTC
Resolved
Mar 26, 2026, 09:24 AM UTC
Duration
15h 8m
Affected: Sprout Social Web Application
Timeline · 3 updates
  1. identified Mar 25, 2026, 06:15 PM UTC

    Sprout is currently experiencing issues with our Team Conversations and User Teams features. As a result, you may experience errors when commenting or mentioning users within a conversation. Our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.

  2. monitoring Mar 25, 2026, 09:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 26, 2026, 09:24 AM UTC

    This incidente has been resolved.

Read the full incident report →

Minor March 12, 2026

Facebook Video Publishing Issue

Detected by Pingoru
Mar 12, 2026, 05:56 PM UTC
Resolved
Mar 13, 2026, 02:31 PM UTC
Duration
20h 34m
Affected: Sprout Social Web ApplicationSprout Social API
Timeline · 2 updates
  1. investigating Mar 12, 2026, 05:56 PM UTC

    Facebook is currently experiencing difficulties that affect Sprout’s ability to publish video/reels content. As a result of these issues, you may experience Facebook video/reels post failures. These issues began on Thursday, March 12th, at approximately 6 AM CT. We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

  2. resolved Mar 13, 2026, 02:31 PM UTC

    Facebook has successfully resolved the issue affecting Sprout’s ability to publish video content. This issue was resolved on March 12th at 9:14 PM CT.

Read the full incident report →

Minor February 26, 2026

Yelp Issue

Detected by Pingoru
Feb 26, 2026, 09:52 PM UTC
Resolved
Feb 27, 2026, 10:51 AM UTC
Duration
12h 59m
Affected: Sprout Social Web Application
Timeline · 3 updates
  1. investigating Feb 26, 2026, 09:52 PM UTC

    Yelp is currently experiencing difficulties that affect Sprout’s Reviews and Connection features. These issues began on Thursday, February 26th at approximately 02:30 PM CT. As a result of these issues, you may experience: - Missing or delayed Yelp Reviews - Trouble connecting or reauthorizing Yelp profiles We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

  2. monitoring Feb 27, 2026, 12:21 AM UTC

    We are now seeing Yelp has resumed ingesting as expected and newly generated data is not experiencing errors. We are still monitoring updates from Yelp and will continue to provide updates.

  3. resolved Feb 27, 2026, 10:51 AM UTC

    Yelp has successfully resolved the issues that were affecting our Reviews and Connection features. Everything was fully fixed at 09:30 PM CT. Thank you so much for your patience while we monitored this situation.

Read the full incident report →

Minor February 26, 2026

Instagram Video Publishing Issue

Detected by Pingoru
Feb 26, 2026, 02:19 PM UTC
Resolved
Feb 27, 2026, 09:14 AM UTC
Duration
18h 54m
Affected: Sprout Social Web Application
Timeline · 2 updates
  1. investigating Feb 26, 2026, 02:19 PM UTC

    Instagram is currently experiencing difficulties that affect Sprout’s ability to publish video content. These issues began on Wednesday, February 25th at approximately 08:30 PM CT. As a result of these issues, you may experience: - Instagram Reel failures - Instagram Stories with video content failures We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

  2. resolved Feb 27, 2026, 09:14 AM UTC

    Instagram has successfully resolved the difficulties that were affecting Sprout’s ability to publish video content. This issue was fully fixed on February 26th at 07:00 PM CT.

Read the full incident report →

Minor February 8, 2026

X Data Delivery Issue

Detected by Pingoru
Feb 08, 2026, 02:44 AM UTC
Resolved
Feb 09, 2026, 02:39 PM UTC
Duration
1d 11h
Affected: Sprout Social Web Application
Timeline · 3 updates
  1. investigating Feb 08, 2026, 02:44 AM UTC

    X (formerly known as Twitter) is currently experiencing difficulties that affect Sprout’s Listening data, Brand Keywords, and Publishing features. These issues began on Saturday, February 8 at approximately 00:10 UTC. As a result of these issues, you may experience data delivery delays in the following areas: - X Listening - Brand Keywords in the Smart Inbox - Publishing Suggested Content Features We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

  2. monitoring Feb 08, 2026, 04:05 AM UTC

    We are now seeing X data has resumed ingesting as expected and newly generated data is not experiencing delays. We are still monitoring updates from X natively and will continue to provide updates.

  3. resolved Feb 09, 2026, 02:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 22, 2026

AWS Email Delivery Issues

Detected by Pingoru
Jan 22, 2026, 08:55 PM UTC
Resolved
Jan 22, 2026, 11:04 PM UTC
Duration
2h 8m
Affected: Sprout Social Web Application
Timeline · 2 updates
  1. investigating Jan 22, 2026, 08:55 PM UTC

    Sprout is currently experiencing issues with AWS affecting OTP (one time passcode) emails, and our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.

  2. resolved Jan 22, 2026, 11:04 PM UTC

    The issue with AWS and OTP email delivery appears to be resolved. Please subscribe to receive status updates

Read the full incident report →

Notice January 16, 2026

X Issues

Detected by Pingoru
Jan 16, 2026, 05:36 PM UTC
Resolved
Jan 16, 2026, 09:19 PM UTC
Duration
3h 43m
Affected: Sprout Social Web ApplicationSprout Social API
Timeline · 3 updates
  1. monitoring Jan 16, 2026, 05:36 PM UTC

    On January 16, X posts began failing at 9:57 AM CT. We are monitoring the situation and apologize for the inconvenience. This issue also impacts our data ingestion pipeline, users may experience delays in getting their content into Sprout from the network. Update as in 11:35 AM CT Largely improved, but still some degraded performance.

  2. monitoring Jan 16, 2026, 09:11 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Jan 16, 2026, 09:19 PM UTC

    At about 2:24 PM CT issue resolved itself.

Read the full incident report →

Notice December 5, 2025

Cloudfare issues - degraded performance

Detected by Pingoru
Dec 05, 2025, 09:17 AM UTC
Resolved
Dec 05, 2025, 09:33 AM UTC
Duration
16m
Timeline · 3 updates
  1. investigating Dec 05, 2025, 09:17 AM UTC

    Cloudflare is currently experiencing issues that are affecting Sprout’s access for some customers. We are watching the situation closely and appreciate your patience. You can subscribe to receive updates on any changes.

  2. monitoring Dec 05, 2025, 09:28 AM UTC

    The fix has been applied, and services should now be operating as expected. We will continue to monitor the situation to ensure everything remains stable.

  3. resolved Dec 05, 2025, 09:33 AM UTC

    Cloudfare incident has been resolved, and all services have been restored and are now fully operational. Thank you for your patience and understanding.

Read the full incident report →

Major November 18, 2025

Cloudflare Issue

Detected by Pingoru
Nov 18, 2025, 01:31 PM UTC
Resolved
Nov 18, 2025, 05:09 PM UTC
Duration
3h 37m
Affected: Sprout Social Web Application
Timeline · 3 updates
  1. investigating Nov 18, 2025, 01:31 PM UTC

    Cloudflare is currently experiencing issues that are affecting Sprout’s access for some customers. These difficulties began around Nov 18, 2025 - 11:48 UTC We are watching the situation closely and appreciate your patience while this is happening. You can subscribe to receive updates on any changes.

  2. monitoring Nov 18, 2025, 03:08 PM UTC

    The fix has been applied, and services should now be operating as expected. We will continue to monitor the situation to ensure everything remains stable.

  3. resolved Nov 18, 2025, 05:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 4, 2025

Sprout Social Loading Issue

Detected by Pingoru
Nov 04, 2025, 06:54 PM UTC
Resolved
Nov 04, 2025, 10:08 PM UTC
Duration
3h 14m
Affected: Sprout Social Web Application
Timeline · 3 updates
  1. investigating Nov 04, 2025, 06:54 PM UTC

    Sprout is currently experiencing a loading issue impacting multiple product areas. Our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.

  2. monitoring Nov 04, 2025, 07:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 04, 2025, 10:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 22, 2025

Threads Connection Issue

Detected by Pingoru
Aug 22, 2025, 08:21 PM UTC
Resolved
Aug 23, 2025, 04:35 PM UTC
Duration
20h 14m
Affected: Sprout Social Web Application
Timeline · 2 updates
  1. investigating Aug 22, 2025, 08:21 PM UTC

    Meta is currently experiencing difficulties that affect connecting new Threads profiles to Sprout. Our engineers have escalated this issue to Meta and are actively monitoring the situation. We apologize for any inconvenience. Please subscribe to receive status updates.

  2. resolved Aug 23, 2025, 04:35 PM UTC

    The issue with connecting new Threads profiles to Sprout appears to be resolved.

Read the full incident report →

Minor August 14, 2025

Meta Issues

Detected by Pingoru
Aug 14, 2025, 09:41 AM UTC
Resolved
Aug 18, 2025, 03:19 PM UTC
Duration
4d 5h
Affected: Sprout Social Web Application
Timeline · 3 updates
  1. investigating Aug 14, 2025, 09:41 AM UTC

    Meta is currently experiencing difficulties that affects all aspects of Sprout pertaining to Meta services. These issues began on August 14 at approximately 04:00AM CT. We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

  2. monitoring Aug 14, 2025, 05:08 PM UTC

    Meta has identified the problem with their system and is currently implementing a fix to resolve it. We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

  3. resolved Aug 18, 2025, 03:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 14, 2025

Email Delivery Issues

Detected by Pingoru
Jul 14, 2025, 11:02 PM UTC
Resolved
Jul 14, 2025, 11:35 PM UTC
Duration
33m
Affected: Sprout Social Web Application
Timeline · 2 updates
  1. investigating Jul 14, 2025, 11:02 PM UTC

    Sprout is currently experiencing issues sending emails, and our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.

  2. resolved Jul 14, 2025, 11:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 11, 2025

Analytics & Reporting Issue

Detected by Pingoru
Jul 11, 2025, 05:37 PM UTC
Resolved
Jul 14, 2025, 03:35 PM UTC
Duration
2d 21h
Affected: Sprout Social Web Application
Timeline · 3 updates
  1. investigating Jul 11, 2025, 05:37 PM UTC

    Sprout is currently experiencing issues with analytics and reporting, and our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.

  2. monitoring Jul 11, 2025, 08:05 PM UTC

    A fix has been implemented, and we are monitoring the results. The population of report metrics for 7/11/25 may be delayed.

  3. resolved Jul 14, 2025, 03:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 10, 2025

Issue Replying to LinkedIn Direct Messages

Detected by Pingoru
Jul 10, 2025, 06:12 PM UTC
Resolved
Jul 11, 2025, 11:47 AM UTC
Duration
17h 34m
Affected: Sprout Social Web Application
Timeline · 2 updates
  1. investigating Jul 10, 2025, 06:12 PM UTC

    We're currently seeing an increase in errors when attempting to reply to LinkedIn direct messages, and our engineers are investigating the root cause of the problem. These issues began on July 10 around 12 am CT. Please subscribe to receive additional updates. We apologize for the inconvenience.

  2. resolved Jul 11, 2025, 11:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 1, 2025

Sprout Social Outage - July 1st

Detected by Pingoru
Jul 01, 2025, 03:21 PM UTC
Resolved
Jul 01, 2025, 04:07 PM UTC
Duration
45m
Affected: Sprout Social Web Application
Timeline · 3 updates
  1. investigating Jul 01, 2025, 03:21 PM UTC

    Sprout is temporarily unavailable, and our engineers are working to restore access as quickly as possible. As a result of this outage, you may experience: - Delays navigating the app - Issues logging into Sprout Social We apologize for any inconvenience. Please subscribe to receive status updates.

  2. monitoring Jul 01, 2025, 03:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 01, 2025, 04:07 PM UTC

    This incident has been resolved. The Sprout Social application was inaccessible from approximately 15:09 UTC to 15:24 UTC. We apologize again for any inconvenience.

Read the full incident report →

Major June 24, 2025

New Media Attachments Producing Errors

Detected by Pingoru
Jun 24, 2025, 01:36 PM UTC
Resolved
Jun 24, 2025, 02:03 PM UTC
Duration
26m
Affected: Sprout Social Web Application
Timeline · 2 updates
  1. investigating Jun 24, 2025, 01:36 PM UTC

    New media attachments on posts are currently failing. We are currently investigating this issue.

  2. resolved Jun 24, 2025, 02:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 16, 2025

Threads Delayed Reporting Issues

Detected by Pingoru
Jun 16, 2025, 04:10 PM UTC
Resolved
Jul 01, 2025, 09:41 PM UTC
Duration
15d 5h
Affected: Sprout Social Web ApplicationSprout Social API
Timeline · 3 updates
  1. investigating Jun 16, 2025, 04:10 PM UTC

    Threads is currently experiencing difficulties that affect Reporting features. These issues began on Saturday, June 14th at 8 p.m. CT. As a result of these issues, you may experience delayed reporting for Threads profile-level insights. We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

  2. monitoring Jun 17, 2025, 03:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 01, 2025, 09:41 PM UTC

    This incident has been resolved.

Read the full incident report →