Sprout Social experienced a major incident on November 18, 2025 affecting Sprout Social Web Application, lasting 3h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Sprout Social Web Application
Update timeline
- investigating Nov 18, 2025, 01:31 PM UTC
Cloudflare is currently experiencing issues that are affecting Sprout’s access for some customers. These difficulties began around Nov 18, 2025 - 11:48 UTC We are watching the situation closely and appreciate your patience while this is happening. You can subscribe to receive updates on any changes.
- monitoring Nov 18, 2025, 03:08 PM UTC
The fix has been applied, and services should now be operating as expected. We will continue to monitor the situation to ensure everything remains stable.
- resolved Nov 18, 2025, 05:09 PM UTC
This incident has been resolved.