There were 6 Speechmatics outages since February 2, 2026 totaling 168h 32m of downtime. Each is summarised below — incident details, duration, and resolution information.
We have identified a problem which is affecting the processing time of jobs in our Batch SaaS US1 endpoint. For faster processing times, please use the Batch SaaS US2 endpoint. This issue is currently being investigated.
This incident has been resolved.
We’re currently experiencing degraded performance in our US2 region. Customers may see degrading experience. We recommend using US1 endpoint until the issue is resolved. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.
The root cause has been identified and we are working on a solution.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We’re currently experiencing degraded performance in our Batch SaaS AU region. Customers may see delays is processing jobs for audio duration > 12 mins. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue with our billing service which may delay usage appearing on the Billing page in the portal.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results. Usage in the Billing page may still be delayed for some users.
Some users may still experience a delay in their usage appearing on the Billing page, as the backlog of billing usage is processed. An update will be provided when this incident is fully resolved.
This incident has been resolved.
We have identified a problem which is affecting the processing time of jobs in our Batch SaaS EU2 endpoint. For faster processing times, please use the Batch SaaS EU1 endpoint. This issue is currently being investigated.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
"Between 15:06 UTC and 15:10 UTC, a small percentage of customers experienced increased error rates and delayed connections. This issue is resolved and we continue to monitor the situation. We are continuing to monitor the system to ensure performance remains stable.
We are continuing to monitor for any further issues.
This incident has been resolved.
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