Speechmatics incident

Increased connect time to Realtime SaaS - US

Speechmatics experienced a minor incident on December 11, 2025 affecting Realtime SaaS - US, lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started: Dec 11, 2025, 03:37 PM UTC
Resolved: Dec 11, 2025, 05:47 PM UTC
Duration: 2h 9m
Detected by Pingoru: Dec 11, 2025, 03:37 PM UTC

Affected components

Realtime SaaS - US

Update timeline

investigating Dec 11, 2025, 03:37 PM UTC

We’re currently experiencing degraded performance in our Realtime SaaS - US region. Customers may see delay in session connect time. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.
identified Dec 11, 2025, 03:45 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Dec 11, 2025, 04:30 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Dec 11, 2025, 05:47 PM UTC

This incident has been resolved.