Speechmatics incident

Investigating - Degraded performance in Batch SaaS Australia region

Minor Resolved View vendor source →

Speechmatics experienced a minor incident on April 17, 2026 affecting Batch SaaS - AU, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2026, 02:49 AM UTC
Resolved
Apr 17, 2026, 03:54 AM UTC
Duration
1h 4m
Detected by Pingoru
Apr 17, 2026, 02:49 AM UTC

Affected components

Batch SaaS - AU

Update timeline

  1. investigating Apr 17, 2026, 02:49 AM UTC

    We’re currently experiencing degraded performance in our Batch SaaS AU region. Customers may see delays is processing jobs for audio duration > 12 mins. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.

  2. monitoring Apr 17, 2026, 03:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 17, 2026, 03:54 AM UTC

    This incident has been resolved.