Speechmatics incident

Batch SaaS US2 - Slow processing of jobs due to degraded fetch service

Minor Resolved View vendor source →

Speechmatics experienced a minor incident on May 18, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 10:30 AM UTC
Resolved
May 18, 2026, 10:30 AM UTC
Duration
—
Detected by Pingoru
May 18, 2026, 10:30 AM UTC

Update timeline

  1. resolved May 18, 2026, 11:43 AM UTC

    From 03:00 UTC to 10:30 UTC, processing times for a subset of jobs increased due to degraded performance in the fetch service affecting jobs submitted with the fetch_data configuration. We identified the root cause of the issue and restored the service to full operational status at 10:30 UTC. Following continued monitoring, we can confirm that the incident has now been fully resolved. We apologise for any inconvenience caused. If you continue to experience issues with the service, please contact our support team here https://support.speechmatics.com.