Speechmatics incident

Slow processing of jobs in Batch SaaS EU2 endpoint

Minor Resolved View vendor source →

Speechmatics experienced a minor incident on April 7, 2026 affecting Batch SaaS - EU2, lasting 4h 42m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 11:20 AM UTC
Resolved
Apr 07, 2026, 04:02 PM UTC
Duration
4h 42m
Detected by Pingoru
Apr 07, 2026, 11:20 AM UTC

Affected components

Batch SaaS - EU2

Update timeline

  1. investigating Apr 07, 2026, 11:20 AM UTC

    We have identified a problem which is affecting the processing time of jobs in our Batch SaaS EU2 endpoint. For faster processing times, please use the Batch SaaS EU1 endpoint. This issue is currently being investigated.

  2. identified Apr 07, 2026, 02:46 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 07, 2026, 03:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 07, 2026, 04:02 PM UTC

    This incident has been resolved.