Speechmatics incident

Increased Initial Connection Times in RT EU

Minor Resolved View vendor source →

Speechmatics experienced a minor incident on October 21, 2025 affecting Realtime SaaS - EU, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2025, 09:30 AM UTC
Resolved
Oct 21, 2025, 12:38 PM UTC
Duration
3h 8m
Detected by Pingoru
Oct 21, 2025, 09:30 AM UTC

Affected components

Realtime SaaS - EU

Update timeline

  1. identified Oct 21, 2025, 09:30 AM UTC

    We have identified an issue leading to increased connection times in RT EU and are working to resolve the issue.

  2. identified Oct 21, 2025, 09:47 AM UTC

    We have taken steps to mitigate the issue while we continue to resolve.

  3. monitoring Oct 21, 2025, 10:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 21, 2025, 10:49 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 21, 2025, 12:38 PM UTC

    This incident has been resolved.