Speechmatics incident

RT SaaS - Users experiencing 4003 errors

Critical Resolved View vendor source →

Speechmatics experienced a critical incident on September 4, 2026 affecting Realtime SaaS - US and Realtime SaaS - EU, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2026, 08:52 PM UTC
Resolved
Sep 04, 2026, 09:29 PM UTC
Duration
37m
Detected by Pingoru
Sep 04, 2026, 08:52 PM UTC

Affected components

Realtime SaaS - USRealtime SaaS - EU

Update timeline

  1. investigating Sep 04, 2026, 08:52 PM UTC

    We’re currently experiencing a partial outage in our RT SaaS region EU and USA and the users experiencing 4003 error. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.

  2. identified Sep 04, 2026, 08:54 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 04, 2026, 08:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 04, 2026, 09:29 PM UTC

    This incident has been resolved.