Speechmatics incident

Investigating - Degraded performance

Minor Resolved View vendor source →
Started
Apr 24, 2026, 01:32 PM UTC
Resolved
Apr 25, 2026, 07:22 AM UTC
Duration
17h 50m
Detected by Pingoru
Apr 24, 2026, 01:32 PM UTC

Affected components

Batch SaaS - US2

Update timeline

  1. investigating Apr 24, 2026, 01:32 PM UTC

    We’re currently experiencing degraded performance in our US2 region. Customers may see degrading experience. We recommend using US1 endpoint until the issue is resolved. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.

  2. identified Apr 24, 2026, 02:03 PM UTC

    The root cause has been identified and we are working on a solution.

  3. identified Apr 24, 2026, 02:50 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Apr 24, 2026, 06:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 25, 2026, 07:22 AM UTC

    This incident has been resolved.

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