Speechmatics incident
Batch SaaS US1 - API call slowness and failures
Speechmatics experienced a minor incident on January 7, 2026 affecting Batch SaaS - US1, lasting 2h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Batch SaaS - US1
Update timeline
- investigating Jan 07, 2026, 06:55 AM UTC
We’re currently experiencing an degraded performance in our Batch SaaS US1 region. Customers may see API call failures and delays. Our team is currently working to restore availability and normal performance levels. We recommend using Batch SaaS US2 region until US1 is fully operational. We apologise for any inconvenience.
- monitoring Jan 07, 2026, 07:39 AM UTC
We have implemented mitigation measures, and the service has recovered. US1 Batch SaaS is currently operational.
- resolved Jan 07, 2026, 09:45 AM UTC
This incident has been resolved.