Speechmatics experienced a critical incident on July 16, 2026 affecting Portal (portal.speechmatics.com), lasting 2h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Portal (portal.speechmatics.com)
Update timeline
- investigating Jul 16, 2026, 08:38 AM UTC
We’re experiencing a service outage on portal.speechmatics.com. Our team is currently working to restore the service. We apologize for any inconvenience.
- identified Jul 16, 2026, 08:55 AM UTC
Our third-party authentication provider has a confirmed outage. We are monitoring the situation closely and will provide an update as soon as we have more information. We apologize for the disruption.
- monitoring Jul 16, 2026, 10:20 AM UTC
We have confirmed that the authentication issues have been resolved by our third-party provider. Service has completely returned to normal. Thank you for your patience.
- resolved Jul 16, 2026, 10:53 AM UTC
This incident has been resolved.