Sierra Wireless Outage History

Semtech is observing a service degradation for Essentials1 SIM subscriptions in the EU and NAM regions. Devices which are currently present in these regions may find difficulties establishing a new data session, and for a few subscribers, the old data session may drop. We have reported the issue to our partner carrier. Investigation to determine the scope and cause is underway. Impact: Impacted devices may experience delays in establishing Data, SMS and Voice Services. We will provide an update in next 2 hours.

Semtech is currently experiencing degradation affecting AirVantage APIs, Data Push, Provisioning Operations, and Device Front End in the NA region. Our engineers are actively engaged in restoring services. We will provide a further update within the next 2 hours. We apologize for the inconvenience and appreciate your patience.

Semtech is currently experiencing a service disruption affecting Carrier+ connectivity with AT&T and Rogers Wireless in the North America (NAM) region. As a result, some customers may encounter intermittent network disconnections. Our teams are actively investigating the issue and working to restore full service as quickly as possible. We apologize for any inconvenience caused and appreciate your patience. We will provide an update in next 2 hours.

We are still investigating the issue. We will provide an update in next 2 hours. We apologize for any inconvenience caused and appreciate your patience.

Semtech is observing service degradation for Essentials5 SIM in the EU and NAM Region. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway. Impact: Impacted devices may experience delays in Data, SMS, and Voice Services. We appreciate your patience in this regard. We will provide the next update within 2 hours.

Our monitoring systems have detected possible service disturbances to Essentials3 SIM subscriptions. Engineers are actively investigating. We will provide additional details in 15 minutes.

Semtech is currently experiencing service degradation affecting Essentials3 SIM subscriptions in the EU and NAM regions. Devices operating in these regions may experience difficulties establishing new data sessions. The issue has been reported to our partner carrier, and an investigation is underway to determine the scope and root cause. Impact: Impacted devices may experience delays in establishing Data services. We will provide further updates in 90 minutes.

Semtech is experiencing a disruption with the iMaestro Platform. We are investigating to determine the cause and scope of the impact. We appreciate your patience in this regard. We will provide the next update shortly.

Semtech is observing service degradation for Essentials5 SIM in the EU and NAM Region. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway. Impact: Impacted devices may experience delays in Data, SMS, and Voice Services. We appreciate your patience in this regard. We will provide the next update within 2 hours.

We are currently observing service degradation in Telia Swedish Data Service. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway. Impact: Some customers may experience connectivity delays or failures in 2G/3G Data sessions. We appreciate your patience in this regard. We will provide the next update within 2 hours.

We are continuing to investigate this issue.

Our Carrier Partner is engaged . We are still continuing to investigate this issue with our carrier partner. We will provide an update in next 90 minutes .

Our carrier partner is currently working on the issue, and we are expecting update shortly. We will provide an update in next 90 minutes .

Semtech is observing a service degradation for Essentials1 SIM subscriptions in the EU and NAM regions. Devices which are currently present in these regions may find difficulties establishing a new data session, and for a few subscribers, the old data session may drop. We have reported the issue to our partner carrier. Investigation to determine the scope and cause is underway. Impact: Impacted devices may experience delays in establishing Data, SMS, USSD, and Voice Services. We will provide an update in 30 minutes.

Our engineers continue working with our partner carrier to bring a resolution on this issue. Impact: Impacted devices may experience delays in establishing Data, SMS, USSD, and Voice Services. We will provide an update in 2 hours.

We are currently observing service degradation in the EU and NAM Region. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway. Impact: Impacted devices may experience delays in Data, SMS & Voice services. We appreciate your patience in this regard. We will provide the next update within 2 hours.

Service degradation in the EU Region. Customer in Germany using VPLMN Vodafone D2 GmbH may experience delay/impact in Data services. Semtech is working with our partner carrier to determine the scope and cause. Impact: Impacted devices may experience delay/impact in Data services. We appreciate your patience in this regard. We will provide the next update within 2 hours.

Semtech’s monitoring systems have identified an issue within our infrastructure that is impacting device services. Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible. Impact: Customers may experience delays or degradation in SMS, Voice, Data sessions, and overall network connectivity. We will provide the next update within the next two hours.

Semtech is currently experiencing service degradation affecting Essentials1 SIM subscriptions in the EU and NAM regions. Devices operating in these regions may experience difficulties establishing new data sessions. The issue has been reported to our partner carrier, and an investigation is underway to determine the scope and root cause. Impact: Impacted devices may experience delays in establishing Data, SMS, and Voice services. We will provide further updates in 90 minutes.

Semtech’s monitoring systems have detected an issue affecting devices operating on the Verizon network. We have engaged Verizon, and our engineering team is actively working with them to investigate and resolve the issue. Impact: Customers may experience delays and degradation in SMS, Voice, Data sessions, and network connectivity. We will provide an update within the next two hours.

Our engineering teams are currently observing signs of improvement; however, the issue has not yet been fully resolved. Our partner carrier continues to work toward a full resolution actively. Impact: Customers may experience delays and degradation in SMS, Voice, Data sessions, and network connectivity. We will provide an update within the next two hours.

Semtech is experiencing degradation on the AirVantage APIs & Device Front End in the EU & NA region. Our engineers are engaged on restoring services. Impact: Affected: Airvantage APIs other than "release application" are working correctly. Unaffected: Data push for connectivity usages, Provisioning operations, traffic, and device data management remain fully operational. We will provide an update in next 2 hours.

We are continuing to investigate the issue. We will provide an update in next 2 hours.

We are currently observing service degradation in the EU Region. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway. Impact: Impacted devices may experience delays in Data. We appreciate your patience in this regard. We will provide the next update within 2 hours.

Service degradation in the EU Region continues. Customer in Algeria using VPLMN Wataniya Télécom Algérie and Algérie Telecom Mobile may experience delay/impact in Data services. Semtech is working with our partner carrier to determine the scope and cause. Impact: Impacted devices may experience delay/impact in Data services. We appreciate your patience in this regard. We will provide the next update within 2 hours.

Services have restored. Our engineers continue to observe improvements in our partner carrier network. We are closely monitoring to ensure stability. If there are no further impacts, we will consider this resolved after our monitoring period.

The Semtech MES SMS service is currently experiencing service degradation. Customers may experience irregular SMS delivery, including inconsistent delivery times, for messages intended for this network. Our engineers are actively investigating the issue and working to restore normal service as quickly as possible. At this time, an estimated time for resolution is not yet available. Impact: Irregular SMS delivery and inconsistent delivery times. We will provide an update as soon as we have additional information.

Our engineers are continuing to investigate this issue while working diligently to identify the root cause and restore normal service as quickly as possible. At this time, an estimated time for resolution is not yet available. Additional updates will be provided as more information becomes available.

Our engineers continues investigating for the root cause and working to restore service as quickly as possible. At this time, an estimated time for resolution is not yet available. Additional updates will be provided as more information becomes available.

Our engineers are continuing to investigate the root cause and are working to restore service as quickly as possible. At this time, an estimated time for resolution is not yet available. Additional updates will be provided as more information becomes available.

Semtech is observing a service degradation for Essentials1 SIM subscriptions in the EU and NAM regions. Devices that are currently present in these regions may find difficulties establishing a new data session, and for a few subscribers, the old data session may drop. We have reported the issue to our partner carrier. An investigation to determine the scope and cause is underway. Impact: Impacted devices may experience delays in establishing Data, SMS, and Voice Services. We will provide an update in 30 minutes.

Our engineering teams continue to work closely with our carrier partner, and the issue has been formally escalated to ensure appropriate priority and attention. Active coordination remains in place to investigate the underlying cause and drive the issue toward a full resolution, with the goal of restoring service stability as quickly as possible. Impact: Impacted devices may experience delays in establishing Data, SMS, and Voice Services. We will provide an update in 1 hour.

We are investigating an issue in North America. We are in the process of engaging the partner to determine the scope and cause of the issue. Impact: ECC customers may be experiencing failures or degradation in network connectivity and Data services. Smart Connectivity services are unaffected.

We are investigating an issue in North America. We are in the process of engaging the partner to determine the scope and cause of the issue. Impact: ECC customers may be experiencing failures or degradation in network connectivity and Data services. Smart Connectivity services are unaffected. We will provide an update as soon as we have additional information.

We are currently observing intermittent alerts on the AirVantage EU platform. Our team is actively working on the issue and will provide updates if there are any changes.

Semtech is currently experiencing service degradation affecting Essentials1 SIM subscriptions in the EU and NAM regions. Devices operating in these regions may experience difficulties establishing new data sessions, and in some cases, existing data sessions may be interrupted. The issue has been reported to our partner carrier, and an investigation is underway to determine the scope and root cause. Impact: Impacted devices may experience delays in establishing Data, SMS, and Voice services. We will provide further updates in 30 minutes.

Our engineering teams are currently observing signs of improvement; however, services have not yet fully stabilized. Our partner carrier continues to actively work toward a full resolution of the issue. Impact: Impacted devices may experience delays in establishing Data, SMS, and Voice services. We will provide further updates in 1 Hour.