Sierra Wireless incident

Service Degradation Notification for AirVantage (EU) Login and API (GNOC-10622)

Notice Resolved View vendor source →

Sierra Wireless experienced a notice incident on December 17, 2025 affecting UI (EU) and API (EU), lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2025, 11:53 PM UTC
Resolved
Dec 18, 2025, 02:02 AM UTC
Duration
2h 8m
Detected by Pingoru
Dec 17, 2025, 11:53 PM UTC

Affected components

UI (EU)API (EU)

Update timeline

  1. investigating Dec 17, 2025, 11:53 PM UTC

    We are currently observing intermittent alerts on the AirVantage EU platform. Our team is actively working on the issue and will provide updates if there are any changes.

  2. monitoring Dec 18, 2025, 12:27 AM UTC

    The issue appears to have passed and the AirVantage EU platform is currently operating normally. Monitoring remains in place while we validate the root cause with component owners.

  3. resolved Dec 18, 2025, 02:02 AM UTC

    The issue has been resolved and the AirVantage EU platform is operating normally. No further anomalies were observed.