Sierra Wireless incident
Service Degradation Notification – Carrier+ Verizon Network Disturbance (GNOC-11219)
Sierra Wireless experienced a notice incident on February 13, 2026 affecting Verizon - Data and Verizon - SMS and 1 more component, lasting 3h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 13, 2026, 01:30 PM UTC
Semtech’s monitoring systems have identified an issue within our infrastructure that is impacting device services. Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible. Impact: Customers may experience delays or degradation in SMS, Voice, Data sessions, and overall network connectivity. We will provide the next update within the next two hours.
- monitoring Feb 13, 2026, 03:11 PM UTC
Corrective action has been taken to resolve this issue. We are currently monitoring to ensure stability. If no further impacts are observed during our monitoring period, we will consider this resolved.
- resolved Feb 13, 2026, 04:47 PM UTC
This incident has been resolved.