Is Shift4 down?

Last checked 8m ago
Current status
Shift4 is up

No incidents right now.

Official status page: https://status.shift4.com · Polled every 5 minutes · 101 components tracked

Shift4 is operational right now. Last checked 8m ago; the most recent incident resolved 11d ago.

Real-time Shift4 status, recent outages, and incident history — pulled directly from Shift4's official status page at https://status.shift4.com every 5 minutes. Pingoru tracks 101 Shift4 services and has captured 9 incidents in the last 90 days (99.69% uptime). Get email, Slack, Discord, or webhook alerts the moment Shift4 reports a new incident — free for 5 monitors, no credit card.

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Shift4 uptime 99.69% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 6h 44m
    Started Jun 02, 2026, 03:05 PM UTC · Resolved Jun 02, 2026, 09:50 PM UTC
    Other
    Timeline · 6 updates
    • investigating · Jun 02, 2026, 03:05 PM UTC

      Shift4 is aware of an issue affecting our phone systems. We are working to resolve this issue as quickly as possible. We will provide updates as they become available. Thanks for your patience; we apologize for the inconvenience.

    • identified · Jun 02, 2026, 03:19 PM UTC

      We identified an issue with our telephony system. Some merchants are unable to reach our teams. We are working internally to direct call traffic to our available agents. Thanks for your patience; we apologize for the inconvenience.

    • identified · Jun 02, 2026, 03:32 PM UTC

      We identified an issue with our phone & chat system. Some merchants are unable to reach our teams. We are working internally to direct call traffic to our available agents. Thanks for your patience; we apologize for the inconvenience.

    • identified · Jun 02, 2026, 04:49 PM UTC

      Shift4 is aware of an intermittent issue affecting our ability to route calls to team members. For the fastest available support, please visit https://www.shift4.com/support to access our chat option. We are working to resolve this issue and are also attempting callbacks to those in queue. We sincerely apologize for the inconvenience.

    • monitoring · Jun 02, 2026, 07:12 PM UTC

      We are seeing an improvement to call routing to our teams. We will continue to monitor until the issue is fully resolved. We sincerely apologize for the inconvenience.

    • resolved · Jun 02, 2026, 09:50 PM UTC

      The incident has been resolved, all systems are normal.

    Latest: The incident has been resolved, all systems are normal.

  2. Resolved 6h 29m
    Started May 14, 2026, 12:46 PM UTC · Resolved May 14, 2026, 07:16 PM UTC
    Merchant Funding USA
    Timeline · 2 updates
    • identified · May 14, 2026, 12:46 PM UTC

      Incident: Shift4 has been notified that some of our merchants' deposits scheduled for today will experience a short delay. We expect these funds to post to your account by the end of the business day. As a result of this delay, hold times may be longer than usual. For any non-urgent matters, we encourage you to contact our Support team by live chat at www.shift4.com/support. Thank you for your patience and understanding. We sincerely apologize for the inconvenience.

    • resolved · May 14, 2026, 07:16 PM UTC

      The incident has been resolved.

    Latest: The incident has been resolved.

  3. Resolved 4h 21m
    Started May 05, 2026, 03:19 PM UTC · Resolved May 05, 2026, 07:40 PM UTC
    Shift4 Dine POS - USShift4 Dine Online OrderingDoorDashShift4 Dine Kiosk
    Timeline · 7 updates
    • identified · May 05, 2026, 03:19 PM UTC

      Incident: Shift4 is aware of an issue that is affecting payment processing for customers using DoorDash Online Ordering solution. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.

    • identified · May 05, 2026, 03:48 PM UTC

      Shift4 is aware of an issue that is affecting payment processing for customers using Online Ordering solution. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.

    • identified · May 05, 2026, 03:56 PM UTC

      Shift4 is aware of an issue that is affecting payment processing for customers using Online Ordering and Kiosk solutions. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.

    • identified · May 05, 2026, 04:16 PM UTC

      Shift4 is aware of an issue that is affecting payment processing for customers using DoorDash Online Ordering solution. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.

    • identified · May 05, 2026, 04:27 PM UTC

      Shift4 is aware of an issue that is affecting payment processing for customers using Online Ordering and Kiosk solutions. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.

    • identified · May 05, 2026, 05:42 PM UTC

      Shift4 is aware of an issue that is affecting payment processing for customers using DoorDash Online Ordering solution. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.

    • resolved · May 05, 2026, 07:40 PM UTC

      The incident has been resolved, all Online Ordering solutions are operational.

    Latest: The incident has been resolved, all Online Ordering solutions are operational.

  4. Resolved 28m
    Started Apr 27, 2026, 05:41 PM UTC · Resolved Apr 27, 2026, 06:10 PM UTC
    TSYSShift4 Dine POS - USOnline StoreseCommerceCard ProcessingHospitality Online OrderingRestaurant Manager Online Ordering
    Timeline · 1 update
    • investigating · Apr 27, 2026, 05:41 PM UTC

      Incident: Shift4 has confirmed with TSYS that they are currently experiencing authorization issues. These issues may cause processing delays or result in an inability to receive authorizations. We are waiting for TSYS to resolve these issues.

    Latest: Incident: Shift4 has confirmed with TSYS that they are currently experiencing authorization issues. These issues may cause processing delays or result in an inability to receive au…

  5. Resolved 1h 43m
    Started Apr 24, 2026, 06:41 PM UTC · Resolved Apr 24, 2026, 08:25 PM UTC
    Other
    Timeline · 2 updates
    • identified · Apr 24, 2026, 06:41 PM UTC

      Incident: Shift4 is aware of an issue processing a small number of gift card transactions. These issues may cause processing delays or result in an inability to receive authorizations. The problem is currently under investigation. Merchants can accept an alternate form of payment or retry the gift card once the issue is resolved.

    • resolved · Apr 24, 2026, 08:25 PM UTC

      The incident has been resolved.

    Latest: The incident has been resolved.

See the full Shift4 outage history

4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Shift4 outage history →

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Outage history

Past 90 days · 9 incidents View full outage history →