Is Shift4 down?
Last checked 8m agoNo incidents right now.
Shift4 is operational right now. Last checked 8m ago; the most recent incident resolved 11d ago.
Real-time Shift4 status, recent outages, and incident history — pulled directly from Shift4's official status page at https://status.shift4.com every 5 minutes. Pingoru tracks 101 Shift4 services and has captured 9 incidents in the last 90 days (99.69% uptime). Get email, Slack, Discord, or webhook alerts the moment Shift4 reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Other
Timeline · 6 updates
- investigating · Jun 02, 2026, 03:05 PM UTC
Shift4 is aware of an issue affecting our phone systems. We are working to resolve this issue as quickly as possible. We will provide updates as they become available. Thanks for your patience; we apologize for the inconvenience.
- identified · Jun 02, 2026, 03:19 PM UTC
We identified an issue with our telephony system. Some merchants are unable to reach our teams. We are working internally to direct call traffic to our available agents. Thanks for your patience; we apologize for the inconvenience.
- identified · Jun 02, 2026, 03:32 PM UTC
We identified an issue with our phone & chat system. Some merchants are unable to reach our teams. We are working internally to direct call traffic to our available agents. Thanks for your patience; we apologize for the inconvenience.
- identified · Jun 02, 2026, 04:49 PM UTC
Shift4 is aware of an intermittent issue affecting our ability to route calls to team members. For the fastest available support, please visit https://www.shift4.com/support to access our chat option. We are working to resolve this issue and are also attempting callbacks to those in queue. We sincerely apologize for the inconvenience.
- monitoring · Jun 02, 2026, 07:12 PM UTC
We are seeing an improvement to call routing to our teams. We will continue to monitor until the issue is fully resolved. We sincerely apologize for the inconvenience.
- resolved · Jun 02, 2026, 09:50 PM UTC
The incident has been resolved, all systems are normal.
Latest: The incident has been resolved, all systems are normal.
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- Merchant Funding USA
Timeline · 2 updates
- identified · May 14, 2026, 12:46 PM UTC
Incident: Shift4 has been notified that some of our merchants' deposits scheduled for today will experience a short delay. We expect these funds to post to your account by the end of the business day. As a result of this delay, hold times may be longer than usual. For any non-urgent matters, we encourage you to contact our Support team by live chat at www.shift4.com/support. Thank you for your patience and understanding. We sincerely apologize for the inconvenience.
- resolved · May 14, 2026, 07:16 PM UTC
The incident has been resolved.
Latest: The incident has been resolved.
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- Shift4 Dine POS - USShift4 Dine Online OrderingDoorDashShift4 Dine Kiosk
Timeline · 7 updates
- identified · May 05, 2026, 03:19 PM UTC
Incident: Shift4 is aware of an issue that is affecting payment processing for customers using DoorDash Online Ordering solution. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.
- identified · May 05, 2026, 03:48 PM UTC
Shift4 is aware of an issue that is affecting payment processing for customers using Online Ordering solution. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.
- identified · May 05, 2026, 03:56 PM UTC
Shift4 is aware of an issue that is affecting payment processing for customers using Online Ordering and Kiosk solutions. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.
- identified · May 05, 2026, 04:16 PM UTC
Shift4 is aware of an issue that is affecting payment processing for customers using DoorDash Online Ordering solution. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.
- identified · May 05, 2026, 04:27 PM UTC
Shift4 is aware of an issue that is affecting payment processing for customers using Online Ordering and Kiosk solutions. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.
- identified · May 05, 2026, 05:42 PM UTC
Shift4 is aware of an issue that is affecting payment processing for customers using DoorDash Online Ordering solution. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.
- resolved · May 05, 2026, 07:40 PM UTC
The incident has been resolved, all Online Ordering solutions are operational.
Latest: The incident has been resolved, all Online Ordering solutions are operational.
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- TSYSShift4 Dine POS - USOnline StoreseCommerceCard ProcessingHospitality Online OrderingRestaurant Manager Online Ordering
Timeline · 1 update
- investigating · Apr 27, 2026, 05:41 PM UTC
Incident: Shift4 has confirmed with TSYS that they are currently experiencing authorization issues. These issues may cause processing delays or result in an inability to receive authorizations. We are waiting for TSYS to resolve these issues.
Latest: Incident: Shift4 has confirmed with TSYS that they are currently experiencing authorization issues. These issues may cause processing delays or result in an inability to receive au…
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- Other
Timeline · 2 updates
- identified · Apr 24, 2026, 06:41 PM UTC
Incident: Shift4 is aware of an issue processing a small number of gift card transactions. These issues may cause processing delays or result in an inability to receive authorizations. The problem is currently under investigation. Merchants can accept an alternate form of payment or retry the gift card once the issue is resolved.
- resolved · Apr 24, 2026, 08:25 PM UTC
The incident has been resolved.
Latest: The incident has been resolved.
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See the full Shift4 outage history
4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Shift4 outage history →Or sign up free to get alerts when Shift4 breaks · 10 free monitors · No credit card
- Phone System Interruption ResolvedStarted Jun 02, 2026, 03:05 PM UTC · Resolved Jun 02, 2026, 09:50 PM UTC · 6h 44m
- Funding Delay - Same Day ACH ResolvedStarted May 14, 2026, 12:46 PM UTC · Resolved May 14, 2026, 07:16 PM UTC · 6h 29m
- Started May 05, 2026, 03:19 PM UTC · Resolved May 05, 2026, 07:40 PM UTC · 4h 21m
- Authorization Issues Reported - TSYS ResolvedStarted Apr 27, 2026, 05:41 PM UTC · Resolved Apr 27, 2026, 06:10 PM UTC · 28m
- GiftCards Transactions Failing ResolvedStarted Apr 24, 2026, 06:41 PM UTC · Resolved Apr 24, 2026, 08:25 PM UTC · 1h 43m
- Funding Delay - Same Day ACH ResolvedStarted Apr 17, 2026, 05:40 PM UTC · Resolved Apr 20, 2026, 05:24 PM UTC · 2d 23h
- Intermittent Processing Error ResolvedStarted Apr 07, 2026, 01:12 PM UTC · Resolved Apr 07, 2026, 01:50 PM UTC · 37m
- Started Apr 04, 2026, 09:41 PM UTC · Resolved Apr 05, 2026, 12:03 AM UTC · 2h 22m