Shift4 incident

Suspended Batches

Ongoing since 01:28 PM UTC, affecting Merchant Funding USA and Card Processing.

identified Oct 23, 2026, 11:41 AM UTC

Shift4 is aware of a technical issue affecting settlement deposit funding for a small number of merchants. We are working diligently to resolve the issue as quickly as possible, however, this may result in up to a 48-hour delay in funding.

Started
Oct 22, 2026, 01:28 PM UTC
Resolved
Ongoing
Duration
● 1d 2h
Detected by Pingoru
Oct 22, 2026, 01:28 PM UTC

Affected components

Merchant Funding USACard Processing

Update timeline

  1. identified Oct 22, 2026, 01:28 PM UTC

    Incident: Shift4 is aware of a technical issue affecting settlement deposit funding for a small number of merchants. We are working diligently to resolve the issue as quickly as possible, however, this may result in up to a 48-hour delay in funding.

  2. monitoring Oct 22, 2026, 08:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Oct 23, 2026, 11:41 AM UTC

    Shift4 is aware of a technical issue affecting settlement deposit funding for a small number of merchants. We are working diligently to resolve the issue as quickly as possible, however, this may result in up to a 48-hour delay in funding.

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