Shift4 incident

Canadian Reporting Delay

Resolved after 9 minutes, affecting Shift4 Customer Hub, on October 20, 2026.

identified Oct 20, 2026, 09:46 PM UTC

Incident: Shift4 is aware of a reporting delay which impacted Canadian merchants. This service has been restored at this time.

Started
Oct 20, 2026, 09:46 PM UTC
Resolved
Oct 20, 2026, 09:55 PM UTC
Duration
9m
Detected by Pingoru
Oct 20, 2026, 09:46 PM UTC

Affected components

Shift4 Customer Hub

Update timeline

  1. identified Oct 20, 2026, 09:46 PM UTC

    Incident: Shift4 is aware of a reporting delay which impacted Canadian merchants. This service has been restored at this time.

  2. resolved Oct 20, 2026, 09:55 PM UTC

    The Canadian reporting delay incident has been resolved.

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