Resolved after 1 hour 28 minutes, affecting TSYS and Shift4 Dine POS - US and 1 more, on October 22, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
TSYSShift4 Dine POS - USeCommerceShift4 OneShift4 Venue Payments (US)
Update timeline
- identified Oct 22, 2026, 10:29 AM UTC
Incident: Shift4 is aware an issue affecting payment processing for some of our US customers. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.
- monitoring Oct 22, 2026, 11:02 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 22, 2026, 11:58 AM UTC
The incident has been resolved.
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