SevenRooms incident

Reservation & Client Search – Issue Identified

Minor Resolved View vendor source →

SevenRooms experienced a minor incident on August 13, 2025 affecting CRM, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2025, 08:49 PM UTC
Resolved
Aug 13, 2025, 09:27 PM UTC
Duration
38m
Detected by Pingoru
Aug 13, 2025, 08:49 PM UTC

Affected components

CRM

Update timeline

  1. identified Aug 13, 2025, 08:49 PM UTC

    We’ve identified an issue affecting reservation and client search in the SevenRooms VMS. Users may encounter errors or empty results when attempting to search. A fix is being implemented.

  2. resolved Aug 13, 2025, 09:27 PM UTC

    This incident has been resolved. Search functionality for reservations and clients in the SevenRooms VMS is now operating as expected.