SevenRooms incident

Investigating service degradation affecting API, Booking, and Sync services

Resolved after 18 minutes, affecting Reservation Management, on August 4, 2026.

monitoring Aug 04, 2026, 08:07 PM UTC

Error rates have returned to normal and our engineering team is continuing monitoring closely to confirm stability. If you're still experiencing any issues, please contact [email protected].

Started
Aug 04, 2026, 07:53 PM UTC
Resolved
Aug 04, 2026, 08:12 PM UTC
Duration
18m
Detected by Pingoru
Aug 04, 2026, 07:53 PM UTC

Affected components

Reservation Management

Update timeline

  1. investigating Aug 04, 2026, 07:53 PM UTC

    We're investigating elevated errors and slowness affecting affecting our API, Booking, and Sync services. During this time, users may experience intermittent errors or latency when accessing these features. Our engineering team is actively investigating the root cause and working toward a resolution. We will provide further updates as soon as more information becomes available.

  2. monitoring Aug 04, 2026, 08:07 PM UTC

    Error rates have returned to normal and our engineering team is continuing monitoring closely to confirm stability. If you're still experiencing any issues, please contact [email protected].

  3. resolved Aug 04, 2026, 08:12 PM UTC

    This incident has been resolved.

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