SevenRooms incident
SevenRooms Partial Outage Affecting VMS and Widgets
Resolved after 3 hours 43 minutes, on September 7, 2026.
This incident is resolved and SevenRooms is fully operational. A mitigation at 8:27 AM ET restored normal operation, and systems have remained stable since.
Update timeline
- identified Sep 07, 2026, 09:24 AM UTC
We're investigating a partial service outage preventing some venues and guests from accessing SevenRooms. Our engineering team is actively working to identify the cause. We'll provide another update by 5:40 AM ET.
- monitoring Sep 07, 2026, 09:54 AM UTC
Service is recovering and SevenRooms is accessible again. Our engineering team is monitoring closely to confirm stability. We'll provide another update by 6:10 AM ET.
- identified Sep 07, 2026, 10:18 AM UTC
Following the earlier recovery, some users may experience slowness accessing VMS and Widgets. Our engineering team is actively working to resolve the issue. We'll provide another update by 6:40 AM ET.
- identified Sep 07, 2026, 10:51 AM UTC
Our engineering team is actively working to resolve the issue. We'll provide another update by 7:15 AM ET.
- monitoring Sep 07, 2026, 11:27 AM UTC
Service is returning to normal across SevenRooms. Our engineering team remains engaged and monitoring closely to confirm stability.
- resolved Sep 07, 2026, 01:07 PM UTC
This incident is resolved and SevenRooms is fully operational. A mitigation at 8:27 AM ET restored normal operation, and systems have remained stable since.
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