Resolved on October 10, 2025.
Earlier today, Oct 10, between approximately 12:00 and 1:10 pm ET, we experienced a partial disruption that caused intermittent errors or delays when loading availability time slots, affecting an estimated 1–10% of requests. Our engineers increased capacity and stabilized performance by 1:10 pm ET. While we expect continued stability from these changes, we have reprioritized a planned infrastructure upgrade on an accelerated timeline to increase capacity and reduce the chance of recurrence; we expect this work to complete within the next two weeks and will continue to monitor closely—no customer action is required.
Update timeline
- resolved Oct 10, 2025, 06:15 PM UTC
Earlier today, Oct 10, between approximately 12:00 and 1:10 pm ET, we experienced a partial disruption that caused intermittent errors or delays when loading availability time slots, affecting an estimated 1–10% of requests. Our engineers increased capacity and stabilized performance by 1:10 pm ET. While we expect continued stability from these changes, we have reprioritized a planned infrastructure upgrade on an accelerated timeline to increase capacity and reduce the chance of recurrence; we expect this work to complete within the next two weeks and will continue to monitor closely—no customer action is required.
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