Resolved after 10 minutes, on April 7, 2025.
We are currently investigating an issue affecting some users, where a white screen appears and renders the browser unresponsive when accessing VMS. This behavior typically occurs during the initial page load, particularly when navigating to sections such as Reservations. The root cause has been identified as a Google Cloud-related issue. Our engineering team is working with Google Cloud to implement a workaround. We will continue to provide updates as more information becomes available and apologize for any inconvenience this may cause.
Update timeline
- identified Apr 07, 2025, 10:33 PM UTC
We are currently investigating an issue affecting some users, where a white screen appears and renders the browser unresponsive when accessing VMS. This behavior typically occurs during the initial page load, particularly when navigating to sections such as Reservations. The root cause has been identified as a Google Cloud-related issue. Our engineering team is working with Google Cloud to implement a workaround. We will continue to provide updates as more information becomes available and apologize for any inconvenience this may cause.
- resolved Apr 07, 2025, 10:43 PM UTC
This incident has been resolved.
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