SevenRooms experienced a major incident on June 21, 2026 affecting Reservation Management, lasting 4h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 21, 2026, 09:54 AM UTC
We are in contact with Google Cloud Support Engineers regarding a regional cloud service disruption that is impacting a number of our application services. Our team is working with Google Cloud and monitoring the impact closely. At this time, some users may experience degraded performance or intermittent errors. We will provide another update as soon as we have more information.
- identified Jun 21, 2026, 10:06 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Jun 21, 2026, 11:17 AM UTC
Google Cloud Support has communicated that the issue has been mitigated on their end, and we are seeing recovery across affected services. We will continue monitoring before confirming full resolution.
- resolved Jun 21, 2026, 02:19 PM UTC
This incident has been resolved.