SevenRooms incident

Intermittent Reservation Widget Connectivity

Resolved after 2 hours, affecting API and Reservation Widget, on February 3, 2026.

resolved Feb 03, 2026, 03:49 PM UTC

This issue has been fully resolved, and all reservation widgets and services are now operating normally. We will continue to monitor performance throughout the day to ensure continued stability.

Started
Feb 03, 2026, 01:49 PM UTC
Resolved
Feb 03, 2026, 03:49 PM UTC
Duration
2h
Detected by Pingoru
Feb 03, 2026, 01:49 PM UTC

Affected components

APIReservation Widget

Update timeline

  1. identified Feb 03, 2026, 01:49 PM UTC

    Our engineering team is currently addressing a connectivity issue affecting our reservation widget. This is preventing the widget from loading for some venues. We have identified the source of the disruption within our service infrastructure and are working on a fix to restore stable connections immediately.

  2. identified Feb 03, 2026, 03:21 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Feb 03, 2026, 03:22 PM UTC

    We have implemented a fix to address the connectivity issues and are seeing service stabilize across our infrastructure. Widgets and services should now be loading correctly for most venues. We are continuing to monitor the situation closely to ensure full performance is maintained.

  4. resolved Feb 03, 2026, 03:49 PM UTC

    This issue has been fully resolved, and all reservation widgets and services are now operating normally. We will continue to monitor performance throughout the day to ensure continued stability.

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