Sendcloud incident

[Third Party Issue] GLS Italy - Label Announcement issues

Minor Resolved View vendor source →

Sendcloud experienced a minor incident on June 15, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2026, 08:55 AM UTC
Resolved
Jun 15, 2026, 08:55 AM UTC
Duration
—
Detected by Pingoru
Jun 15, 2026, 08:55 AM UTC

Update timeline

  1. investigating Jun 04, 2026, 10:06 AM UTC

    Status: Investigating We are currently investigating an issue affecting GLS IT label announcement. Stiamo attualmente investigando un problema riguardante la creazione di etichette GLS IT. Affected components GLS Italy (Degraded performance)

  2. monitoring Jun 04, 2026, 03:30 PM UTC

    Status: Monitoring The issue appears to be resolved and we are monitoring the results. Il problema sembra essere risolto e stiamo monitorando i risultati. Affected components GLS Italy (Operational)

  3. monitoring Jun 05, 2026, 08:04 AM UTC

    Status: Monitoring We are currently investigating an issue affecting GLS IT label announcement. Stiamo attualmente investigando un problema riguardante la creazione di etichette GLS IT. Affected components GLS Italy (Partial outage)

  4. investigating Jun 05, 2026, 02:30 PM UTC

    Status: Investigating We are currently investigating an issue affecting GLS IT label announcement. Stiamo attualmente investigando un problema riguardante la creazione di etichette GLS IT. Affected components GLS Italy (Partial outage)

  5. monitoring Jun 05, 2026, 03:35 PM UTC

    Status: Monitoring The issue appears to be resolved and we are monitoring the results. Il problema sembra essere risolto e stiamo monitorando i risultati. Affected components GLS Italy (Partial outage)

  6. monitoring Jun 08, 2026, 12:44 PM UTC

    Status: Monitoring The issue appears to be resolved and we are monitoring the results. If still encountering errors when announcing labels with GLS IT methods, please disable GLS Check mode in your GLS IT contract settings and try announcing the labels again. Il problema sembra essere risolto e stiamo monitorando i risultati. In caso di ulteriori errori di creazione etichette con metodi di spedizione GLS IT, si prega di disabilitare la modalità GLS Check nelle impostazioni del contratto GLS IT e di provare nuovamente a creare le etichette. Affected components GLS Italy (Operational)

  7. monitoring Jun 10, 2026, 03:44 PM UTC

    Status: Monitoring The issue appears to be resolved and we are monitoring the results. If still encountering errors when announcing labels with GLS IT methods, please disable GLS Check mode in your GLS IT contract settings and try announcing the labels again. Il problema sembra essere risolto e stiamo monitorando i risultati. In caso di ulteriori errori di creazione etichette con metodi di spedizione GLS IT, si prega di disabilitare la modalità GLS Check nelle impostazioni del contratto GLS IT e di provare nuovamente a creare le etichette. Affected components GLS Italy (Operational)

  8. resolved Jun 15, 2026, 08:55 AM UTC

    Status: Resolved The incident has been resolved L'anomalia del corriere è stata risolta Affected components GLS Italy (Operational)