Sendcloud Outage History

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Sendcloud had 96 outages in the last 2 years totaling 388h 19m of downtime — averaging 3.9 incidents per month.

There were 96 Sendcloud outages since January 28, 2026 totaling 388h 19m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.sendcloud.com

Minor May 29, 2026

Third Party Issue [Delivengo] - Label announcement issues | Problème de génération d'étiquettes

Detected by Pingoru
May 29, 2026, 10:07 AM UTC
Resolved
May 29, 2026, 11:07 AM UTC
Duration
1h
Affected: FR
Timeline · 3 updates
  1. investigating May 29, 2026, 10:07 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing Delivengo labels Nous enquêtons actuellement sur un problème empêchant la génération d'étiquettes Delivengo. Affected components Delivengo (Full outage) FR (Full outage)

  2. monitoring May 29, 2026, 10:32 AM UTC

    Status: Monitoring A fix has been implemented by the carrier and we are monitoring the results. Un correctif a été déployé par le transporteur et nous suivons de près l'évolution de la situation. Affected components Delivengo (Full outage) FR (Full outage)

  3. resolved May 29, 2026, 11:07 AM UTC

    Status: Resolved The incident has been resolved. L'incident est résolu. Affected components Delivengo (Operational) FR (Operational)

Read the full incident report →

Minor May 27, 2026

Third Party Issue [Geodis] - Label Announcement Issue

Detected by Pingoru
May 27, 2026, 01:33 PM UTC
Resolved
May 28, 2026, 07:58 AM UTC
Duration
18h 24m
Timeline · 2 updates
  1. investigating May 27, 2026, 01:33 PM UTC

    Status: Investigating Users may experience label announcement issues when using Geodis shipping methods. We are currently investigating the issue. Affected components Geodis (Degraded performance)

  2. resolved May 28, 2026, 07:58 AM UTC

    Status: Resolved The carrier has resolved the incident. Affected components Geodis (Operational)

Read the full incident report →

Minor May 26, 2026

Problems announcing labels for GLS Netherlands - Problemen met het aanmaken van labels voor GLS Nederland

Detected by Pingoru
May 26, 2026, 02:50 PM UTC
Resolved
May 27, 2026, 06:42 AM UTC
Duration
15h 52m
Affected: NL
Timeline · 2 updates
  1. investigating May 26, 2026, 02:50 PM UTC

    Status: Investigating We are investigating an issue that is causing problems with label announcement for GLS NL. We zijn een probleem aan het onderzoeken met het aanmaken van labels voor GLS NL Affected components NL (Partial outage) GLS Netherlands (Partial outage)

  2. resolved May 27, 2026, 06:42 AM UTC

    Status: Resolved This issue has been resolved. Dit probleem is opgelost. Affected components NL (Operational) GLS Netherlands (Operational)

Read the full incident report →

Minor May 25, 2026

[Third Party Issue] Seur - Label Annuouncement Issue | Problema al generar etiquetas

Detected by Pingoru
May 25, 2026, 01:39 PM UTC
Resolved
May 25, 2026, 02:49 PM UTC
Duration
1h 9m
Timeline · 4 updates
  1. investigating May 25, 2026, 01:39 PM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas. Affected components SEUR (Partial outage)

  2. investigating May 25, 2026, 02:25 PM UTC

    Status: Investigating A fix has been implemented by the carrier and we are monitoring the results. El transportista ha implementado una solución y estamos monitoreando los resultados. Affected components SEUR (Degraded performance)

  3. monitoring May 25, 2026, 02:26 PM UTC

    Status: Monitoring A fix has been implemented by the carrier and we are monitoring the results. El transportista ha implementado una solución y estamos monitoreando los resultados. Affected components SEUR (Degraded performance)

  4. resolved May 25, 2026, 02:49 PM UTC

    Status: Resolved This issue has been resolved. Esta incidencia se ha resuelto. Affected components SEUR (Operational)

Read the full incident report →

Minor May 25, 2026

[Third Party Issue] MRW - Label Annuouncement Issue | Problema al generar etiquetas

Detected by Pingoru
May 25, 2026, 10:17 AM UTC
Resolved
May 25, 2026, 03:31 PM UTC
Duration
5h 14m
Timeline · 3 updates
  1. investigating May 25, 2026, 10:17 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas. Affected components MRW (Full outage)

  2. monitoring May 25, 2026, 02:55 PM UTC

    Status: Monitoring A fix has been implemented by the carrier and we are monitoring the results. El transportista ha implementado una solución y estamos monitoreando los resultados. Affected components MRW (Degraded performance)

  3. resolved May 25, 2026, 03:31 PM UTC

    Status: Resolved This issue has been resolved. Esta incidencia se ha resuelto. Affected components MRW (Operational)

Read the full incident report →

Minor May 12, 2026

DPD Germany Label announcement Issues / DPD Probleme bei der Erstellung von Labeln

Detected by Pingoru
May 12, 2026, 07:57 AM UTC
Resolved
May 12, 2026, 11:06 AM UTC
Duration
3h 8m
Affected: DE
Timeline · 3 updates
  1. investigating May 12, 2026, 07:57 AM UTC

    Status: Investigating We are investigating an issue that is causing some label announcement issues with DPD DE Wir untersuchen ein Problem, das bei DPD DE zu einigen Schwierigkeiten bei der Labelankündigung führt. Affected components DE (Degraded performance) DPD (Degraded performance)

  2. monitoring May 12, 2026, 09:56 AM UTC

    Status: Monitoring The problem was resolved by DPD and we are monitoring the results. Das Problem wurde durch DPD behoben und wir beobachten das Ergebnis. Affected components DPD (Operational) DE (Operational)

  3. resolved May 12, 2026, 11:06 AM UTC

    Status: Resolved The problem was solved by DPD. Das Problem wurde durch DPD behoben. Affected components DE (Operational) DPD (Operational)

Read the full incident report →

Minor May 11, 2026

Third Party issue: [Poste Italiane Delivery] Problemi nella creazione della richiesta di ritiro. Issues with creating Pickup request

Detected by Pingoru
May 11, 2026, 08:17 AM UTC
Resolved
May 13, 2026, 07:10 AM UTC
Duration
1d 22h
Affected: IT
Timeline · 3 updates
  1. investigating May 11, 2026, 08:17 AM UTC

    Status: Investigating Problemi nella creazione della richiesta di ritiro per la spedizione con Poste Italiane. Il corriere è stato contattato. Issues with creating Pickup request for Post Italiane Delivery. The carrier has been contacted. Affected components IT (Degraded performance) Poste Italiane Delivery (Degraded performance)

  2. investigating May 11, 2026, 02:08 PM UTC

    Status: Investigating Aggiornamento - Il problema relativo alla creazione delle richieste di ritiro Poste Italiane Delivery è ancora in corso. Restiamo in stretto contatto con il corriere per monitorare la situazione. Forniremo un nuovo aggiornamento non appena avremo maggiori dettagli. Update - The issue affecting Poste Italiane Delivery pickup requests is still ongoing. We remain in close contact with the carrier to monitor the situation as it evolves. We will share another update as soon as we have more details. Affected components IT (Degraded performance) Poste Italiane Delivery (Degraded performance)

  3. resolved May 13, 2026, 07:10 AM UTC

    Status: Resolved Il problema è stato risolto The incident has been resolved Affected components IT (Operational) Poste Italiane Delivery (Operational)

Read the full incident report →

Minor May 6, 2026

DHL_de Kleinpaket label announcement issues. / Probleme bei der Erstellung von DHL Kleinpaket Labels

Detected by Pingoru
May 06, 2026, 10:12 AM UTC
Resolved
May 11, 2026, 08:32 AM UTC
Duration
4d 22h
Affected: DE
Timeline · 3 updates
  1. investigating May 06, 2026, 10:12 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing DHL_de kleinpaket labels. Wir untersuchen derzeit ein Problem, das verhindert, dass Nutzer Label für DHL_de kleinpaket anmelden können. Affected components DE (Degraded performance) DHL Germany (Partial outage)

  2. monitoring May 07, 2026, 09:54 AM UTC

    Status: Monitoring A fix has been implemented for the issue preventing users from announcing DHL_de kleinpaket labels. We are currently monitoring the situation to see if the problem has been resolved. Es wurde eine Korrektur für das Problem implementiert, das Nutzer daran hinderte, DHL_de-Kleinspäcket-Etiketten anzumelden. Wir beobachten derzeit die Situation, um festzustellen, ob das Problem behoben wurde. Affected components DE (Degraded performance) DHL Germany (Partial outage)

  3. resolved May 11, 2026, 08:32 AM UTC

    Status: Resolved The incident has been resolved. Die Störung wurde behoben. Affected components DHL Germany (Operational) DE (Operational)

Read the full incident report →

Minor May 6, 2026

GLS ES label announcement issues / Problemas con el anuncio de la etiqueta GLS ES

Detected by Pingoru
May 06, 2026, 09:35 AM UTC
Resolved
May 06, 2026, 12:33 PM UTC
Duration
2h 58m
Affected: ES
Timeline · 4 updates
  1. investigating May 06, 2026, 09:35 AM UTC

    Status: Investigating We are currently investigating an issue affecting GLS_ES label generation. Actualmente estamos investigando un problema que afecta a la generación de etiquetas GLS_ES. Affected components GLS (Degraded performance) ES (Partial outage)

  2. monitoring May 06, 2026, 10:16 AM UTC

    Status: Monitoring A fix has been implemented by GLS, and we are monitoring the result. GLS ha aplicado una solución y estamos supervisando los resultados. Affected components GLS (Operational) ES (Operational)

  3. monitoring May 06, 2026, 11:33 AM UTC

    Status: Monitoring The incident has been resolved by GLS If you receive an error message saiyng "The provided order number already exists" you will need to add any additions to the order number (For example "1" "A",etc) because the order number is already saved in the GLS system even though the label announcement failed previously. GLS ha resuelto el incidente. Si recibes un mensaje de error que dice «El número de pedido proporcionado ya existe», tendrás que añadir algún carácter adicional al número de pedido (por ejemplo, «1», «A», etc.), ya que el número de pedido ya está registrado en el sistema de GLS, aunque la generación de la etiqueta haya fallado anteriormente. Affected components GLS (Operational) ES (Operational)

  4. resolved May 06, 2026, 12:33 PM UTC

    Status: Resolved The incident has been resolved by GLS If you receive an error message saiyng "The provided order number already exists" you will need to add any additions to the order number (For example "1" "A",etc) because the order number is already saved in the GLS system even though the label announcement failed previously. GLS ha resuelto el incidente. Si recibes un mensaje de error que dice «El número de pedido proporcionado ya existe», tendrás que añadir algún carácter adicional al número de pedido (por ejemplo, «1», «A», etc.), ya que el número de pedido ya está registrado en el sistema de GLS, aunque la generación de la etiqueta haya fallado anteriormente. Affected components GLS (Operational) ES (Operational)

Read the full incident report →

Minor May 5, 2026

[Poste Italiane Delivery] I punti di ritiro non sono disponibili | Service point are unavailable

Detected by Pingoru
May 05, 2026, 11:28 AM UTC
Resolved
May 05, 2026, 12:29 PM UTC
Duration
1h
Affected: IT
Timeline · 3 updates
  1. investigating May 05, 2026, 11:28 AM UTC

    Status: Investigating I punti di ritiro Poste Italiane Delivery non sono disponibili nel selettore. Stiamo attualmente verificando il problema. Poste Italiane Delivery service point are not available on the service point picker. We are currently investigating this issue Affected components IT (Degraded performance) Poste Italiane Delivery (Degraded performance)

  2. monitoring May 05, 2026, 11:53 AM UTC

    Status: Monitoring Un fix è stato rilasciato e stiamo monitorando i risultati. A fix has been deployed, and we are monitoring the resuls. Affected components Poste Italiane Delivery (Degraded performance) IT (Degraded performance)

  3. resolved May 05, 2026, 12:29 PM UTC

    Status: Resolved L'incidente è stato risolto The incident was resolved Affected components Poste Italiane Delivery (Operational) IT (Operational)

Read the full incident report →

Minor May 4, 2026

Third-party issue: [DHL DE] - Label announcement issues

Detected by Pingoru
May 04, 2026, 08:27 AM UTC
Resolved
May 06, 2026, 07:04 AM UTC
Duration
1d 22h
Timeline · 2 updates
  1. investigating May 04, 2026, 08:27 AM UTC

    Status: Investigating We are currently investigating an issue that is preventing label creation with our DHL DE rates. Wir untersuchen derzeit ein Problem, das die Erstellung von Versandetiketten mit unseren DHL DE-Tarifen verhindert. Affected components DHL Germany (Degraded performance)

  2. resolved May 06, 2026, 07:04 AM UTC

    Status: Resolved This issue has been resolved. Das Problem wurde behoben. Affected components DHL Germany (Operational)

Read the full incident report →

Minor May 4, 2026

Third-party issue: [Correos] - Label announcement issues

Detected by Pingoru
May 04, 2026, 07:39 AM UTC
Resolved
May 04, 2026, 11:10 AM UTC
Duration
3h 31m
Timeline · 4 updates
  1. investigating May 04, 2026, 07:39 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. Actualmente estamos investigando un problema que impide a los usuarios anunciar etiquetas. Affected components Correos (Degraded performance)

  2. investigating May 04, 2026, 08:32 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. Actualmente estamos investigando un problema que impide a los usuarios anunciar etiquetas. Affected components Correos (Degraded performance)

  3. monitoring May 04, 2026, 09:55 AM UTC

    Status: Monitoring The carrier implemented and released a fix. We will continue monitoring the performance to ensure the service is fully restored. El transportista ha implementado y publicado una solución. Seguiremos monitorizando el rendimiento para asegurarnos de que el servicio se haya restablecido por completo. Affected components Correos (Degraded performance)

  4. resolved May 04, 2026, 11:10 AM UTC

    Status: Resolved This issue has been resolved. Esta incidencia se ha resuelto. Affected components Correos (Operational)

Read the full incident report →

Minor April 29, 2026

Label format issues for BRT and DHL Germany

Detected by Pingoru
Apr 29, 2026, 08:56 AM UTC
Resolved
Apr 29, 2026, 01:45 PM UTC
Duration
4h 49m
Timeline · 3 updates
  1. investigating Apr 29, 2026, 08:56 AM UTC

    Status: Investigating We’re currently investigating an issue affecting shipping label formatting for BRT and DHL Germany (DE). Labels may be generated with an unexpected/incorrect format. Stiamo investigando un problema che riguarda la formattazione delle etichette di spedizione per BRT e DHL Germania (DE). Le etichette potrebbero essere generate con un formato non corretto/non previsto. Wir untersuchen derzeit ein Problem, das die Formatierung von Versandetiketten für BRT und DHL Deutschland (DE) betrifft. Etiketten können in einem unerwarteten/fehlerhaften Format erstellt werden. Affected components BRT (Degraded performance) DHL Germany (Degraded performance)

  2. monitoring Apr 29, 2026, 09:11 AM UTC

    Status: Monitoring A fix has been implemented, and we are monitoring the results. Una correzione è stata implementata e stiamo monitorando i risultati. Es wurde eine Lösung implementiert und wir beobachten die Ergebnisse. Affected components BRT (Degraded performance) DHL Germany (Degraded performance)

  3. resolved Apr 29, 2026, 01:45 PM UTC

    Status: Resolved This issue has been resolved. Il problema è stato risolto. Das Problem wurde behoben. Affected components BRT (Operational) DHL Germany (Operational)

Read the full incident report →

Minor April 24, 2026

[DHL Benelux] Label announcement issues | Problemen met het voormelden van de labels

Detected by Pingoru
Apr 24, 2026, 03:10 PM UTC
Resolved
Apr 24, 2026, 03:31 PM UTC
Duration
20m
Affected: NL
Timeline · 3 updates
  1. investigating Apr 24, 2026, 03:10 PM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. We zijn momenteel een probleem aan het onderzoeken waarbij klanten geen labels meer aan kunnen maken. Affected components NL (Full outage) DHL Benelux (Full outage)

  2. monitoring Apr 24, 2026, 03:25 PM UTC

    Status: Monitoring A fix has been implemented, and we are monitoring the resuls Er is een oplossing geïmplementeerd en we monitoren de resultaten. Affected components NL (Operational) DHL Benelux (Operational)

  3. resolved Apr 24, 2026, 03:31 PM UTC

    Status: Resolved The incident has been resolved Het incident is opgelost. Affected components NL (Operational) DHL Benelux (Operational)

Read the full incident report →

Minor April 23, 2026

Third Party Issue | Post AT - Label Announcement Issue

Detected by Pingoru
Apr 23, 2026, 02:38 PM UTC
Resolved
Apr 23, 2026, 03:49 PM UTC
Duration
1h 11m
Timeline · 2 updates
  1. investigating Apr 23, 2026, 02:38 PM UTC

    Status: Investigating We are currently investigating this issue that prevents users from announcing labels. Wir untersuchen derzeit dieses Problem, das Benutzer daran hindert, Labels anzukündigen. Affected components Austrian Post (Full outage)

  2. resolved Apr 23, 2026, 03:49 PM UTC

    Status: Resolved This issue has been resolved. Das Problem wurde behoben. Affected components Austrian Post (Operational)

Read the full incident report →

Minor April 22, 2026

Third-party issue: FedEx - Problems scheduling pick ups

Detected by Pingoru
Apr 22, 2026, 09:37 AM UTC
Resolved
Apr 23, 2026, 03:18 PM UTC
Duration
1d 5h
Affected: GLOBAL
Timeline · 4 updates
  1. investigating Apr 22, 2026, 09:37 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from scheduling pick ups through the Sendcloud panel. Affected components FedEx (Degraded performance) GLOBAL (Degraded performance)

  2. investigating Apr 22, 2026, 05:54 PM UTC

    Status: Investigating We're currently awaiting further information from FedEx. We'll follow up as soon as we have an update. Affected components GLOBAL (Degraded performance) FedEx (Degraded performance)

  3. monitoring Apr 23, 2026, 01:55 PM UTC

    Status: Monitoring A fix has been implemented, and we are monitoring the results. Affected components FedEx (Degraded performance) GLOBAL (Degraded performance)

  4. resolved Apr 23, 2026, 03:18 PM UTC

    Status: Resolved This issue has now been resolved. Affected components FedEx (Operational) GLOBAL (Operational)

Read the full incident report →

Minor April 14, 2026

Third-party issue: [DPD] - Label announcement issues | Problemen met het voormelden van de labels

Detected by Pingoru
Apr 14, 2026, 02:25 PM UTC
Resolved
Apr 15, 2026, 07:40 AM UTC
Duration
17h 15m
Affected: NL
Timeline · 3 updates
  1. investigating Apr 14, 2026, 02:25 PM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. We zijn momenteel een probleem aan het onderzoeken waarbij klanten geen labels meer aan kunnen maken. Affected components NL (Partial outage) DPD (Partial outage)

  2. investigating Apr 14, 2026, 03:39 PM UTC

    Status: Investigating We have contacted DPD and reported the issue. We will keep you update on the situation. Wij hebben contact opgenomen met DPD en het probleem gemeld. Wij houden u op de hoogte van de situatie. Affected components NL (Partial outage) DPD (Partial outage)

  3. resolved Apr 15, 2026, 07:40 AM UTC

    Status: Resolved The incident has been resolved. Affected components NL (Operational) DPD (Operational)

Read the full incident report →