Sendcloud incident

[Ecwid] - Issue importing orders

Sendcloud is currently experiencing a major incident affecting Ecwid by Lightspeed and GLOBAL, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 26, 2026, 01:04 PM UTC
Resolved
Ongoing
Duration
● 2h 48m
Detected by Pingoru
Jun 26, 2026, 01:04 PM UTC

Affected components

Ecwid by LightspeedGLOBAL

Update timeline

  1. investigating Jun 26, 2026, 01:00 PM UTC

    Status: Investigating We are currently investigating an order import issue for integration Ecwid by Lightspeed. We zijn op dit moment bezig met het onderzoek naar een probleem met de order import voor integratie Ecwid by Lightspeed. Affected components Ecwid by Lightspeed (Partial outage) GLOBAL (Partial outage)

  2. monitoring Jun 26, 2026, 01:04 PM UTC

    Status: Monitoring A fix has been implemented for the order import issue. We are currently monitoring the results. Er is een oplossing geïmplementeerd voor het order import probleem. We houden de status hiervan in de gaten. Affected components GLOBAL (Operational) Ecwid by Lightspeed (Operational)