Sendcloud incident

[Ecwid] - Issue importing orders

Minor Resolved View vendor source →

Sendcloud experienced a minor incident on June 29, 2026 affecting Ecwid by Lightspeed and GLOBAL, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2026, 03:23 PM UTC
Resolved
Jun 29, 2026, 03:23 PM UTC
Duration
Detected by Pingoru
Jun 29, 2026, 03:23 PM UTC

Affected components

Ecwid by LightspeedGLOBAL

Update timeline

  1. investigating Jun 26, 2026, 01:00 PM UTC

    Status: Investigating We are currently investigating an order import issue for integration Ecwid by Lightspeed. We zijn op dit moment bezig met het onderzoek naar een probleem met de order import voor integratie Ecwid by Lightspeed. Affected components Ecwid by Lightspeed (Partial outage) GLOBAL (Partial outage)

  2. monitoring Jun 26, 2026, 01:04 PM UTC

    Status: Monitoring A fix has been implemented for the order import issue. We are currently monitoring the results. Er is een oplossing geïmplementeerd voor het order import probleem. We houden de status hiervan in de gaten. Affected components GLOBAL (Operational) Ecwid by Lightspeed (Operational)

  3. resolved Jun 29, 2026, 03:23 PM UTC

    Status: Resolved The issue has been resolved Affected components GLOBAL (Operational) Ecwid by Lightspeed (Operational)