Sendcloud incident
[Third Party Issue] Shopify is currently experiencing an active outage
Sendcloud experienced a minor incident on June 4, 2026 affecting Shopify and GLOBAL, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 03, 2026, 01:57 PM UTC
Status: Identified Shopify is currently experiencing an active outage. Some merchants and customers may be affected by the following: • Shopify admin • Checkouts • Storefronts • Retail POS • Support access For more info, please follow directly here - https://www.shopifystatus.com/incidents/gbqcx5fk01gz. On Sendcloud side, due to this outage, we expect issues with: • tracking feedback - tracking number and tracking link cannot be sent to Shopify at this moment • tracking status updates - order status and tracking status in Shopify will not be updated until the outage is resolved Affected components Shopify (Partial outage) GLOBAL (Partial outage)
- monitoring Jun 03, 2026, 03:43 PM UTC
Status: Monitoring The Shopify incident is not yet resolved, however, we see improvements so we will continue to monitor until it is resolved Affected components Shopify (Degraded performance) GLOBAL (Degraded performance)
- resolved Jun 04, 2026, 07:38 AM UTC
Status: Resolved Shopify system is operational again. Affected components Shopify (Operational) GLOBAL (Operational)