Samsara had 43 outages in the last 2 years totaling 161h 12m of downtime — averaging 1.8 incidents per month.
There were 43 Samsara outages since October 13, 2025 totaling 161h 12m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently experiencing an issue affecting stills-based Safety Event detections, where some customers in the US may see a reduced volume of detections. Our engineering team is actively investigating and working to resolve this as quickly as possible.
We are currently investigating an issue affecting dashboard login for some customers in the US, CA and EU. Users may see a “The dashboard is temporarily unavailable” error when signing in through the standard login flow. Single sign-on may still work. Our engineering teams are actively investigating the authentication flow and working to restore normal dashboard access. We will provide further updates as more information becomes available. For real-time updates, please visit https://www.samsarastatus.com/
The issue affecting dashboard sign-in has been resolved. Customers should now be able to access the Samsara Dashboard normally. Our teams have confirmed recovery in Europe, US and Canada region and will continue monitoring the service to ensure it remains stable. Our teams are monitoring the service closely to confirm that access remains stable. We will provide another update once recovery is confirmed. For real-time updates, please visit https://www.samsarastatus.com/
We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.
We are currently investigating an issue that is impacting dashboard labels for some customers using languages other than English. Our engineering team is actively investigating and working to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/
We have identified the cause of incorrect or missing translations for customers using languages other than English. A fix is being applied. Some residual translation issues may still appear while we complete the remediation, and we are working to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/
Our Engineering team has deployed a fix for the incorrect page labels. While most areas are resolved, we are continuing to update a few remaining residual pages.
We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.
We are currently experiencing missing asset qualification records in the Driver App, where some customers may see blank or incomplete asset qualification records. Our engineering team is actively investigating and working to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/
We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns
We are currently experiencing an issue where odometer readings may be inflated in the Work Orders page. Our engineering team is actively investigating and working to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/
Our engineering team is actively investigating the issue that may cause inflated odometer readings on the Work Orders page for some customers. We are working to resolve this as quickly as possible. For updates: https://www.samsarastatus.com/
The root cause of the incorrect odometer readings on work orders has been identified. Our engineering team is currently deploying a fix and updating affected values
Our engineering team has deployed a fix to prevent future odometer reading errors on work orders. The team is actively working to remediate the existing incorrect values in the system
The fix to prevent future incorrect odometer readings on work orders is now in place. Our engineering team is continuing work to correct existing affected records. For updates: https://www.samsarastatus.com/
Our team is actively working to remediate the existing incorrect values in the system. We will provide an update once the values are corrected
We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.
We are investigating an issue affecting data ingestion in the EU region. Customers in the affected EU cluster may experience delays of approximately 25 minutes before data appears in their dashboards. Our engineering team is actively investigating and working to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/
We have mitigated an issue affecting data ingestion in the EU region. Customers in the affected EU cluster may have experienced delays before data appeared in their dashboards. Our engineering team is monitoring the service to confirm stability. For real-time updates, please visit https://www.samsarastatus.com/
Our engineering team has resolved the issue and is now monitoring to confirm performance is back to normal.
We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.
We are currently experiencing an issue with HOS property classification, where some drivers in Canada may be identified as being in the United States. Our engineering team is actively investigating and working to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/
Engineering has identified the root cause and is actively working to resolve the issue.
Our Engineering team is actively working to resolve the issue and restore full functionality.
Our Engineering team is actively working to ensure the incorrect classifications are corrected and restore full functionality.
We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.
We are investigating an issue affecting tachograph-capable gateways, primarily in EU gateways. Affected customers may experience failed configuration pushes, missing SPS promotions (vehicle-specific diagnostic signal configurations that determine which telemetry features are enabled for targeted vehicle models or gateway populations) including manual video retrieval in Europe and problems with VG installation or configuration. Our engineering teams are actively investigating and working to restore normal service. We will provide another update as soon as more information is available. Please contact http://samsara.com/help if you have any questions or concerns. We apologise for any inconvenience this may have caused.
The issue affecting configuration pushes for tachograph-capable gateways in the EU has been resolved. Configuration pushes are operating normally, and configuration builder failures for VG34-EU, VG54-EU, and VG55-EU have returned to normal levels. The issue was caused by an incorrectly typed tachograph-related feature configuration, which caused some configuration builds to fail before they could be pushed. Our engineering teams deployed a fix and confirmed service recovery. We apologize for the disruption.
We are investigating an issue affecting Retrieved Footage playback which may cause problems with Media playback for some customers. Our engineering team is actively working to identify the cause and restore the service to normal. Please contact http://samsara.com/help if you have any questions or concerns. We apologise for any inconvenience this may have caused.
We have identified the cause of an issue affecting video playback, which may cause problems when playing footage from the library as well as from the Safety inbox for some customers. Our engineering team is implementing a fix and monitoring the recovery closely. Please contact http://samsara.com/help if you have any questions or concerns. We apologise for any inconvenience this may have caused.
This incident has been resolved.
The issue preventing some drivers from selecting a vehicle during the Samsara Driver App sign-in process has been resolved. Drivers should now be able to select their vehicle and complete sign-in normally. No further action is required at this time. If a driver is still facing an issue, please contact Samsara Support with the driver’s name and vehicle name.
We are investigating reports of DVIRs submitted as Safe in the Driver App appearing as Unsafe in the Dashboard.
We are currently experiencing a page load error on the IFTA report for North American customers. Our engineering team is actively investigating and working to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/
We have confirmed that the issue is resolved. The IFTA Mileage Report is loading normally for all customers in the Samsara Dashboard. Please contact http://samsara.com/help if you have any questions or concerns. We apologize for any inconvenience this may have caused.
We are currently experiencing an issue affecting device connectivity in US, Canada and Mexico. We are actively working with our third party provider to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/
We are continuing to investigate the issue internally as well as with our third party provider
Our Engineering team has identified a backend issue and we are currently working on deploying a fix
Our Engineering team is continuing to work on a fix for this issue
A fix has been implemented, and we are seeing recovery. We are continuing to monitor performance to confirm the system returns to normal.
We have confirmed that the issue is now resolved. Please contact samsara.com/help if you have any questions or concerns.
We are currently experiencing an issue affecting Crash events, where crash media may be incorrectly marked as sensitive for organizations without explicit settings. As a result, users without permission to view sensitive media may be unable to access crash media. Our engineering team is actively investigating and working to resolve this as quickly as possible.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing an issue affecting U.S. device connectivity and dashboard access. Our engineering team is actively investigating and working to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/
We are continuing to investigate this issue.
We have seen connectivity recover back to normal levels. The external party has acknowledged the issue and indicated services should be back to normal. Our engineering team is continuing to monitor closely to confirm full stability before marking this as fully resolved. For real-time updates, please visit samsarastatus.com.
The issue affecting U.S. device connectivity and intermittent dashboard access has been resolved. Services have returned to normal operation. Please contact http://samsara.com/help if you have any questions or concerns.
We are currently experiencing an issue where new cloud dashboards in the EU region are unable to be created. Our engineering team is actively investigating and working to resolve this as quickly as possible.
We are continuing to investigate the issue impacting the creation of new EU Cloud Dashboards. All existing EU Dashboards are not impacted by this issue.
We are continuing to investigate this issue.
Engineering has identified the root cause and is actively working to resolve the issue.
We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.
We are currently experiencing an issue with the HOS module, where some customers may see delays in driver log processing and status updates in Dashboard. Our engineering team has identified the likely cause and is actively working to fully resolve the issue. For real-time updates, please visit https://www.samsarastatus.com/
At this time we have identified that Samsara Driver App and Samsara Cloud HOS pages and features have observed failures or delays in processing. Our engineering has identified the root cause and is actively working to resolve the issue.
We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.
We are currently experiencing an issue with work orders failing to load, where some customers may be unable to access work orders in Maintenance. Our engineering team is actively investigating and working to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/
Our engineering team has resolved the issue and is now monitoring to confirm performance is back to normal.
We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.
We are currently investigating an issue that is impacting the standard reporting or some customers.
Engineering has identified the root cause and is actively working to resolve the issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing service degradation, where certain customers in the US region may encounter issues while loading/accessing the Samsara Dashboard. Our engineering team is actively investigating and working to resolve this as quickly as possible.
We have identified the cause of the issue. Our engineering team is currently deploying a fix to restore full service. We appreciate your continued patience and will provide another update shortly.
A fix has been deployed, and our team is closely monitoring the stability of the Dashboard. We will provide a final update once we have confirmed that performance has fully returned to normal.
We are continuing to monitor for any further issues.
Our systems have been restored and the Samsara Dashboard is now fully operational. We apologize for any inconvenience this may have caused and appreciate your continued partnership.
We are currently experiencing an issue where users are receiving errors when attempting to activate or deactivate gateways. Our engineering team is actively investigating and working to resolve this as quickly as possible.
We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.
We are currently experiencing an issue where the success rate for API requests made in the US cloud is degraded. Our engineering team is actively investigating and working to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/
Our engineering team is investigating a reduction in API request success rates affecting some U.S.-based organizations, which may impact API traffic. As a result, users may encounter 4xx errors in certain API requests. This issue may also affect API integrations and portions of Webstore functionality.
Our engineering team has scaled up our API services and made service configuration changes to help mitigate this issue. We've seen a decrease in 4xx error count but are continuing to investigate ongoing errors that are being reported.
Our engineering team has made API service changes to mitigate the issue and is now monitoring to confirm performance is back to normal.
Our R&D team identified that one of our network protection systems incorrectly classified some legitimate traffic as potentially harmful, which led to unintended impacts on API traffic for some U.S.-based organizations. We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.
We are currently investigating an issue causing a drop in Dashboard page availability, delays in page loading, and API disruptions.
This incident has been resolved.
We're currently investigating an issue where the Devices page within the Dashboard Settings fails to load, returning a "We're sorry, an error occurred" message.
We are continuing to investigate this issue.
The issue affecting the Devices page within the Dashboard Settings is still ongoing for some customers. Our engineering team remains actively engaged.
Engineering has identified the root cause and is actively working to resolve the issue.
Engineering has identified the root cause and mitigated the issue for some regions. We are still actively working to fully resolve it for all affected customers.
We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.