Samsara incident
Device connectivity issues in US, Canada and Mexico
Samsara experienced a major incident on August 19, 2026 affecting GPS / Location / Map, lasting 10h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 19, 2026, 06:44 PM UTC
We are currently experiencing an issue affecting device connectivity in US, Canada and Mexico. We are actively working with our third party provider to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/
- investigating Aug 19, 2026, 08:47 PM UTC
We are continuing to investigate the issue internally as well as with our third party provider
- identified Aug 19, 2026, 09:49 PM UTC
Our Engineering team has identified a backend issue and we are currently working on deploying a fix
- identified Aug 19, 2026, 11:00 PM UTC
Our Engineering team is continuing to work on a fix for this issue
- monitoring Aug 20, 2026, 01:21 AM UTC
A fix has been implemented, and we are seeing recovery. We are continuing to monitor performance to confirm the system returns to normal.
- resolved Aug 20, 2026, 05:18 AM UTC
We have confirmed that the issue is now resolved. Please contact samsara.com/help if you have any questions or concerns.