Samsara incident

Incorrect labels on non-English dashboards

Resolved after 11 hours 51 minutes, affecting US Cloud Dashboard and European Cloud Dashboard and 1 more, on September 25, 2026.

resolved Sep 26, 2026, 02:20 AM UTC

We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.

Started
Sep 25, 2026, 02:29 PM UTC
Resolved
Sep 26, 2026, 02:20 AM UTC
Duration
11h 51m
Detected by Pingoru
Sep 25, 2026, 02:29 PM UTC

Affected components

US Cloud DashboardEuropean Cloud DashboardCanada Cloud Dashboard

Update timeline

  1. investigating Sep 25, 2026, 02:29 PM UTC

    We are currently investigating an issue that is impacting dashboard labels for some customers using languages other than English. Our engineering team is actively investigating and working to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/

  2. identified Sep 25, 2026, 03:10 PM UTC

    We have identified the cause of incorrect or missing translations for customers using languages other than English. A fix is being applied. Some residual translation issues may still appear while we complete the remediation, and we are working to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/

  3. monitoring Sep 25, 2026, 05:21 PM UTC

    Our Engineering team has deployed a fix for the incorrect page labels. While most areas are resolved, we are continuing to update a few remaining residual pages.

  4. resolved Sep 26, 2026, 02:20 AM UTC

    We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.

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