Samsara Outage History

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Pingoru has recorded 53 incidents for Samsara: 40 in the last 12 months and 16 in the last 90 days.

Source: samsarastatus.com

53incidents recorded
40last 12 months
16last 90 days
7 hourstypical duration
Incidents per month
0510AprMayJunJulAugSepOct4
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct5%
Pingoru began tracking Samsara in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026312 of 720 (2%)
May 202623 of 744 (0%)
June 2026214 of 720 (2%)
July 2026420 of 744 (3%)
August 2026329 of 744 (4%)
September 20269104 of 720 (15%)
October 2026428 of 590 (5%)

Incidents, newest first

Major April 10, 2026 EU Cloud Dashboard, Mobile App, and API disruption 39m European Cloud Dashboard, Apps / Integrations / APIs

Started Apr 10, 2026, 05:18 AM UTC· resolved Apr 10, 2026, 05:57 AM UTC

  1. investigating Apr 10, 2026, 05:18 AM UTC

    We are currently investigating an issue causing a drop in Dashboard page availability, delays in page loading, and API disruptions.

  2. resolved Apr 10, 2026, 05:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 8, 2026 Devices page crashes and returns error 8h 13m US Cloud Dashboard, European Cloud Dashboard, Canada Cloud Dashboard

Started Apr 08, 2026, 07:21 AM UTC· resolved Apr 08, 2026, 03:35 PM UTC

  1. investigating Apr 08, 2026, 07:21 AM UTC

    We're currently investigating an issue where the Devices page within the Dashboard Settings fails to load, returning a "We're sorry, an error occurred" message.

  2. investigating Apr 08, 2026, 07:21 AM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 08, 2026, 09:19 AM UTC

    The issue affecting the Devices page within the Dashboard Settings is still ongoing for some customers. Our engineering team remains actively engaged.

  4. investigating Apr 08, 2026, 11:52 AM UTC

    Engineering has identified the root cause and is actively working to resolve the issue.

  5. identified Apr 08, 2026, 02:22 PM UTC

    Engineering has identified the root cause and mitigated the issue for some regions. We are still actively working to fully resolve it for all affected customers.

  6. resolved Apr 08, 2026, 03:35 PM UTC

    We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.

Read the full incident report →

Major March 26, 2026 EU Cloud Dashboard Time Out 3h 16m European Cloud Dashboard

Started Mar 26, 2026, 04:21 AM UTC· resolved Mar 26, 2026, 07:38 AM UTC

  1. investigating Mar 26, 2026, 04:21 AM UTC

    We are currently investigating an issue where some customers in the EU region may experience intermittent Dashboard timeouts. Our engineering team is actively working to identify the root cause and implement a fix. We apologize for the disruption and will provide updates as more information becomes available.

  2. identified Mar 26, 2026, 06:48 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 26, 2026, 06:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 26, 2026, 07:38 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 25, 2026 EU Cloud – Enterprise Dashboard Overview Page Loading Issues 3h European Cloud Dashboard

Started Mar 25, 2026, 09:53 AM UTC· resolved Mar 25, 2026, 12:53 PM UTC

  1. investigating Mar 25, 2026, 09:53 AM UTC

    We are currently investigating an issue where Enterprise customers in the EU are unable to load the Overview Page in their dashboard. Our engineering team is actively working to resolve this as quickly as possible. We apologise for any impact this may have on your operations.

  2. identified Mar 25, 2026, 11:48 AM UTC

    Engineering has identified the root cause and is actively working to resolve the issue.

  3. resolved Mar 25, 2026, 12:53 PM UTC

    We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.

Read the full incident report →

Major March 11, 2026 Samsara dashboard overview page does not update the Vehicle Gateway Connection status in real time. 4h 41m GPS / Location / Map

Started Mar 11, 2026, 01:27 PM UTC· resolved Mar 11, 2026, 06:09 PM UTC

  1. investigating Mar 11, 2026, 01:27 PM UTC

    We are currently investigating an issue where the Samsara Dashboard Overview page fails to refresh the Vehicle Gateway status in real time, even when the Vehicle is in motion. Our Engineering team is diligently working to determine the underlying cause and to restore the functionality.

  2. investigating Mar 11, 2026, 02:08 PM UTC

    Our engineering team is diligently working on this issue to ensure full access is restored. No data loss is anticipated as a result of this incident.

  3. monitoring Mar 11, 2026, 02:32 PM UTC

    A solution has been put in place, and we are now observing the situation regarding this issue. We have confirmed that the data backlogs are beginning to clear, and the majority of vehicles are once again displaying accurate, current statuses on the dashboard.

  4. resolved Mar 11, 2026, 06:09 PM UTC

    The problem impacting the real-time connection status of the Vehicle Gateway in the Dashboard has been fixed. Throughout this incident, all data was gathered and should now be accurately displayed in your systems. We thank you for your patience and cooperation as our team addressed this issue.

Read the full incident report →

Minor March 6, 2026 Safety Features Not Visible for Tag-scoped Admins 1h 41m Safety / Cameras

Started Mar 06, 2026, 03:23 PM UTC· resolved Mar 06, 2026, 05:05 PM UTC

  1. investigating Mar 06, 2026, 03:23 PM UTC

    We are currently investigating an issue where admins using custom roles with tag-scoped permissions are unable to access the Safety Inbox, Safety tab, and other safety-related areas in the UI. Our team is actively working to identify the root cause and restore expected access.

  2. investigating Mar 06, 2026, 04:36 PM UTC

    We are actively working to restore full access to all safety features. As a temporary workaround, impacted users can retrieve videos from a vehicle’s trip timeline by selecting “Retrieve Video.

  3. resolved Mar 06, 2026, 05:05 PM UTC

    The issue affecting access to the safety-related areas in the UI for tag-scoped admin permissions has been resolved. Full access to all safety features has been restored. We appreciate your patience while our team worked to resolve this issue.

Read the full incident report →

Critical February 23, 2026 Cloud Dashboard Availability 21h 27m US Cloud Dashboard, European Cloud Dashboard, Canada Cloud Dashboard, Apps / Integrations / APIs

Started Feb 23, 2026, 07:39 PM UTC· resolved Feb 24, 2026, 05:07 PM UTC

  1. investigating Feb 23, 2026, 07:39 PM UTC

    We are currently investigating this issue

  2. investigating Feb 23, 2026, 07:39 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 23, 2026, 08:42 PM UTC

    Our engineering team has identified the cause for availability issues in Samsara Cloud, and recovery efforts are now underway. We’ll continue to provide updates as progress is made.

  4. identified Feb 23, 2026, 08:50 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Feb 23, 2026, 09:06 PM UTC

    We are currently in the active recovery phase. Some users may experience intermittent issues accessing the cloud dashboard. If this occurs, please refresh the page and try again. We expect full service restoration within the next few minutes. We appreciate your patience and will share further updates as needed.

  6. identified Feb 23, 2026, 09:24 PM UTC

    We are currently in the active recovery phase: -Customers in the US should now see full recovery. -Services in Canada and the EU are stabilizing. Some customers in Canada and the EU may continue to experience intermittent issues accessing the cloud dashboard. If this occurs, please refresh the page and try again. We expect full service restoration soon. Thank you for your patience. We will provide additional updates as needed.

  7. identified Feb 24, 2026, 02:33 AM UTC

    We are still in the active recovery phase: -Customers in the US should now see full recovery. -Services in Canada and the EU are stabilizing. Customers in Canada and the EU may continue to experience intermittent issues accessing the cloud dashboard. If this occurs, please refresh the page and try again. We expect full service restoration soon. Thank you for your patience. We will provide additional updates as needed.

  8. identified Feb 24, 2026, 04:42 AM UTC

    We are still in the active recovery phase: -Customers in the US should now see full recovery. -Services in Canada and the EU are stabilizing. Customers in Canada and the EU may continue to experience intermittent issues accessing the cloud dashboard. If this occurs, please refresh the page and try again. We expect full service restoration soon. Thank you for your patience. We will provide additional updates as needed.

  9. identified Feb 24, 2026, 09:12 AM UTC

    We are still in the active recovery phase: -Customers in the US should now see full recovery. -Services in Canada and the EU are stabilizing. Customers in Canada and the EU may continue to experience intermittent issues accessing the cloud dashboard. If this occurs, please refresh the page and try again. We expect full service restoration soon. Thank you for your patience. We will provide additional updates as needed.

  10. monitoring Feb 24, 2026, 09:57 AM UTC

    We are now in the monitoring phase: - Customers in the US and Canada should see full service restoration. - Services in the EU have significantly improved and continue to trend toward full recovery. Mobile sign-in and SSO login are functioning normally. Error rates have decreased, and overall system stability has returned to expected levels. We will continue to monitor closely to ensure stability and will provide additional updates if needed. Thank you for your continued patience.

  11. monitoring Feb 24, 2026, 02:46 PM UTC

    We are seeing continued improvement and overall system health has returned to expected levels across most regions. - Customers in the US and Canada continue to experience full service availability. - Services in the EU are performing reliably and continue to improve toward full restoration. We will remain in monitoring to ensure sustained stability and will provide additional updates if needed. Thank you again for your patience.

  12. resolved Feb 24, 2026, 05:07 PM UTC

    This incident has been fully resolved. All services across the US, Canada, and the EU are operating normally. System availability and performance have returned to expected levels. We will continue to review this incident internally and take any necessary follow-up actions to help prevent similar issues in the future. Thank you for your patience while we worked to restore full service.

Read the full incident report →

Notice January 16, 2026 DVIR Stream API Pagination error 4h 18m Apps / Integrations / APIs

Started Jan 16, 2026, 05:06 PM UTC· resolved Jan 16, 2026, 09:24 PM UTC

  1. investigating Jan 16, 2026, 05:06 PM UTC

    We are currently experiencing an issue that is causing a 500 Internal Server Error when utilizing the Get DVIRs Endpoint. This Error message occurs when navigating to the second page of data using Pagination. Our engineering team is actively investigating and working to resolve this as quickly as possible.

  2. identified Jan 16, 2026, 06:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 16, 2026, 09:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 16, 2026, 09:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 23, 2025 Wex Integration not ingesting new fuel card data 1h 39m Apps / Integrations / APIs

Started Dec 23, 2025, 10:05 PM UTC· resolved Dec 23, 2025, 11:44 PM UTC

  1. investigating Dec 23, 2025, 10:05 PM UTC

    We are experiencing an issue that is impacting the import of Wex Fuel Card Integration data since December 12. Our engineering team is actively investigating and working to resolve this as quickly as possible.

  2. resolved Dec 23, 2025, 11:44 PM UTC

    We have confirmed that the issue is now resolved and Wex Integration data has been ingested into Samsara Cloud. Please contact http://samsara.com/help if you have any questions or concerns.

Read the full incident report →

Minor December 17, 2025 ELD Driving or Unassigned HOS not generating for some customers 1h 7m US Cloud Dashboard

Started Dec 17, 2025, 12:32 PM UTC· resolved Dec 17, 2025, 01:40 PM UTC

  1. investigating Dec 17, 2025, 12:32 PM UTC

    We are currently investigating this issue

  2. monitoring Dec 17, 2025, 01:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 17, 2025, 01:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 12, 2025 EMEA Cellular Outage 5m European Cloud Dashboard

Started Dec 12, 2025, 01:44 AM UTC· resolved Dec 12, 2025, 01:50 AM UTC

  1. identified Dec 12, 2025, 01:44 AM UTC

    We have identified a cellular outage causing loss of device connectivity in EMEA. We have raised this issue as a priority for our cellular provider and it is currently being investigated.

  2. resolved Dec 12, 2025, 01:50 AM UTC

    Connectivity has been restored to impacted devices.

Read the full incident report →

Notice December 8, 2025 Samsara API is down across all regions 14m Apps / Integrations / APIs

Started Dec 08, 2025, 12:54 PM UTC· resolved Dec 08, 2025, 01:08 PM UTC

  1. investigating Dec 08, 2025, 12:54 PM UTC

    We are currently experiencing an incident, where Samsara API is down across all regions. Our engineering team is actively investigating and working to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/

  2. identified Dec 08, 2025, 12:57 PM UTC

    Engineering has identified the root cause and is actively working to resolve the issue.

  3. monitoring Dec 08, 2025, 12:58 PM UTC

    Our engineering team has resolved the issue and is now monitoring to confirm performance is back to normal.

  4. resolved Dec 08, 2025, 01:08 PM UTC

    We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.

Read the full incident report →

Major November 25, 2025 Loss of device connectivity to the Samsara Cloud in the EU Region 1h 33m GPS / Location / Map, Safety / Cameras

Started Nov 25, 2025, 08:08 AM UTC· resolved Nov 25, 2025, 09:41 AM UTC

  1. identified Nov 25, 2025, 08:08 AM UTC

    We have recognized a problem that is impacting device connectivity to the Samsara Cloud in the EU Region. We sincerely apologize for any disruption this may be causing to your operations. Our engineering team is currently investigating the issue and is dedicated to resolving it as swiftly as possible.

  2. identified Nov 25, 2025, 08:56 AM UTC

    We are actively collaborating with our engineering team to address this issue and ensure the page remains updated.

  3. monitoring Nov 25, 2025, 09:28 AM UTC

    A fix has been implemented and we are monitoring the status.

  4. resolved Nov 25, 2025, 09:41 AM UTC

    This incident has been resolved. Thank you so much for your patience and Co-Operation!

Read the full incident report →

Minor November 7, 2025 Devices Disconnecting 15h 47m US Cloud Dashboard, Canada Cloud Dashboard, Safety / Cameras, Alerts

Started Nov 07, 2025, 08:15 PM UTC· resolved Nov 08, 2025, 12:02 PM UTC

  1. investigating Nov 07, 2025, 08:15 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 07, 2025, 10:18 PM UTC

    We are continuing to investigate the issue.

  3. investigating Nov 07, 2025, 10:59 PM UTC

    We are experiencing an issue with devices becoming disconnected. The gateways are reconnecting and uploading information from any disconnected period. Driver HOS & Compliance information on the dashboard will be accurate upon devices reconnecting. Provided that drivers were connected via local gateway hotspot they should not notice any changes. Without Hotspot connected, drivers will not see live duty status changes but data will still be stored locally in the gateway and should backfill once it reconnects. There is no lost data as a result of this incident. We are continuing to work on the issue and monitor recovery as devices come back online.

  4. monitoring Nov 07, 2025, 11:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 08, 2025, 12:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 29, 2025 Timeouts for us6 and us7 3h 40m Apps / Integrations / APIs

Started Oct 29, 2025, 12:24 PM UTC· resolved Oct 29, 2025, 04:05 PM UTC

  1. investigating Oct 29, 2025, 12:24 PM UTC

    We have identified an issue that is causing latency delays for some customers. We sincerely apologize for any impact this is having on your operations. Our engineering team is actively working on correcting the issue.

  2. monitoring Oct 29, 2025, 01:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 29, 2025, 04:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025 SMS and WhatsApp Notifications failing to send 3h 13m Alerts

Started Oct 20, 2025, 07:54 AM UTC· resolved Oct 20, 2025, 11:07 AM UTC

  1. investigating Oct 20, 2025, 07:54 AM UTC

    We are currently investigating an issue that is impacting our third party providers ability to send SMS and WhatsApp notifications for our customers.

  2. investigating Oct 20, 2025, 09:47 AM UTC

    We would be unable to receive calls during this period so we would highly recommend to email any issues to the support team, alternatively you can also create a ticket!

  3. resolved Oct 20, 2025, 11:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 17, 2025 Samsara Cloud - Device Settings modal returning errors for users 4h 44m US Cloud Dashboard, European Cloud Dashboard

Started Oct 17, 2025, 05:38 PM UTC· resolved Oct 17, 2025, 10:22 PM UTC

  1. investigating Oct 17, 2025, 05:38 PM UTC

    We are currently investigating an issue that is impacting users ability to open the Device Settings modal for some organizations.

  2. identified Oct 17, 2025, 06:32 PM UTC

    Engineering has identified the root cause and is actively working to resolve the issue.

  3. resolved Oct 17, 2025, 10:22 PM UTC

    We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.

Read the full incident report →

Major October 17, 2025 Samsara Cloud - Device Settings page returning errors for some organizations 1h 49m US Cloud Dashboard

Started Oct 17, 2025, 03:03 PM UTC· resolved Oct 17, 2025, 04:52 PM UTC

  1. investigating Oct 17, 2025, 03:03 PM UTC

    We are currently investigating an issue that is causing errors on the Device Settings page for some customers.

  2. investigating Oct 17, 2025, 04:33 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 17, 2025, 04:52 PM UTC

    We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.

Read the full incident report →

Major October 15, 2025 Samsara Cloud - Fuel and Maintenance feature missing on dashbaord 29m US Cloud Dashboard, European Cloud Dashboard, Maintenance

Started Oct 15, 2025, 09:22 AM UTC· resolved Oct 15, 2025, 09:51 AM UTC

  1. investigating Oct 15, 2025, 09:22 AM UTC

    We are currently investigating an issue that is impacting Fuel and Maintenance icons are missing from the toolbar on Samsara Cloud for some customers.

  2. resolved Oct 15, 2025, 09:51 AM UTC

    We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.

Read the full incident report →

Major October 13, 2025 US Short Haul Air Mile Exemption disabled for some customers 1h 31m US Cloud Dashboard, HOS / Compliance

Started Oct 13, 2025, 04:37 PM UTC· resolved Oct 13, 2025, 06:08 PM UTC

  1. investigating Oct 13, 2025, 04:37 PM UTC

    We are currently investigating an issue that is impacting the US Short Haul Air Mile Exemption enablement for some customers.

  2. resolved Oct 13, 2025, 06:08 PM UTC

    We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.

Read the full incident report →

Major September 3, 2025 Dashboard pages timing out 1h 11m US Cloud Dashboard

Started Sep 03, 2025, 08:02 PM UTC· resolved Sep 03, 2025, 09:13 PM UTC

  1. investigating Sep 03, 2025, 08:02 PM UTC

    We are aware of an issue that is impacting the ability of dashboard pages to load in a timely manner, or sometimes time out, our engineering team is currently working to investigate and determine root cause of the issue. We apologize for any impacts this is having on your operations, and our engineering team is actively investigating and working toward a resolution.

  2. resolved Sep 03, 2025, 09:13 PM UTC

    We have confirmed that the issue is now resolved and will continue to monitor the issue. Please contact http://samsara.com/help if you have any questions or concerns.

Read the full incident report →

Major September 3, 2025 Video Downloads not working for some customers 2h 52m Safety / Cameras

Started Sep 03, 2025, 09:46 AM UTC· resolved Sep 03, 2025, 12:38 PM UTC

  1. investigating Sep 03, 2025, 09:46 AM UTC

    We are currently investigating an issue that is impacting safety video downloads for some customers.

  2. monitoring Sep 03, 2025, 12:32 PM UTC

    Our engineering team has resolved the issue and is now monitoring to confirm downloads can be completed as normal.

  3. resolved Sep 03, 2025, 12:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 1, 2025 EU - Connectivity loss for subset of devices – European Cloud Dashboard

Started Sep 01, 2025, 04:21 PM UTC· resolved Sep 01, 2025, 04:21 PM UTC

  1. resolved Sep 01, 2025, 04:21 PM UTC

    We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.

Read the full incident report →

Minor August 28, 2025 Driver app sign-in and vehicle list access limited for some customers 49m Apps / Integrations / APIs

Started Aug 28, 2025, 06:33 PM UTC· resolved Aug 28, 2025, 07:23 PM UTC

  1. investigating Aug 28, 2025, 06:33 PM UTC

    We are currently investigating an issue affecting a small subset of drivers who may experience trouble logging into the Driver App or selecting a vehicle. Our engineering team is actively working to identify and resolve the issue.

  2. monitoring Aug 28, 2025, 06:43 PM UTC

    Our engineering team has resolved the issue and is now monitoring to confirm performance is back to normal.

  3. resolved Aug 28, 2025, 07:23 PM UTC

    We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.

Read the full incident report →

Critical August 26, 2025 Safety inbox videos are having loading issues 44m US Cloud Dashboard, Safety / Cameras

Started Aug 26, 2025, 05:04 PM UTC· resolved Aug 26, 2025, 05:48 PM UTC

  1. investigating Aug 26, 2025, 05:04 PM UTC

    We are investigating an issue that is affecting the loading of Safety inbox videos for North American customers.

  2. monitoring Aug 26, 2025, 05:22 PM UTC

    Our engineering team has resolved the issue and is now monitoring to confirm performance is back to normal.

  3. resolved Aug 26, 2025, 05:48 PM UTC

    We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.

Read the full incident report →