Samsara had 44 outages in the last 2 years totaling 72h 35m of downtime — averaging 1.8 incidents per month.
There were 44 Samsara outages since June 18, 2025 totaling 72h 35m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating an issue that is impacting safety video downloads for some customers.
Our engineering team has resolved the issue and is now monitoring to confirm downloads can be completed as normal.
This incident has been resolved.
We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.
We are currently investigating an issue affecting a small subset of drivers who may experience trouble logging into the Driver App or selecting a vehicle. Our engineering team is actively working to identify and resolve the issue.
Our engineering team has resolved the issue and is now monitoring to confirm performance is back to normal.
We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.
We are investigating an issue that is affecting the loading of Safety inbox videos for North American customers.
Our engineering team has resolved the issue and is now monitoring to confirm performance is back to normal.
We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.
The Samsara Webstore is currently undergoing maintenance. You may not be able to complete your transaction at this time. Please try again later to complete your purchase.
The maintenance window has ended and the webstore is back online
We are currently experiencing service degradation, where certain customers in US may encounter errors pulling DVIR data. Our engineering team is actively investigating and working to resolve this as quickly as possible.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue where subset of devices are failing to connect to the cloud for our customers in Mexico. The issue has been escalated to our cellular providers in the region, and we are awaiting their response
The subset of devices which were affected are now reconnecting. We are monitoring to ensure full connectivity
The subset of devices which were affected are now reconnecting. We are monitoring to ensure full resolution
We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.
We are currently experiencing an issue where the Samsara dashboard is not loading for customers in the EU. Our engineering team is actively investigating this
Engineering has identified the root cause and is actively working to resolve the issue.
Our team is continuing to work on a fix for this issue
Our Engineering team has deployed a fix and is now monitoring to confirm performance is back to normal.
The Samsara dashboard in the EU is now loading but we are still seeing some pages that are taking longer than expected to load. Our Engineering team is continuing to monitor this
We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.
We are currently investigating an issue that is impacting API token creation and OAuth app installations for our customers
Engineering has identified the root cause and is actively working to resolve the issue
Our engineering team has implemented a fix and is now monitoring to confirm performance is back to normal.
We have confirmed that the issue is now resolved. Please contact https://samsara.com/help if you have any questions or concerns.
We are currently investigating an issue that is impacting all WhatsApp notifications to customers.
This incident has been resolved.
We’re currently experiencing an issue with VIN decoding due to a third-party provider outage. Our team is monitoring the situation and will provide updates as available.
The VIN decoding issue has been resolved. The outage was caused by a disruption with our third-party provider (NHTSA), which has now been fixed. VIN decoding services are fully operational again. Thank you for your patience.
We are currently experiencing an issue where Continental TPMS Integration is unavailable due to a third-party outage. Our engineering team is actively investigating and working to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/
We have confirmed that the issue is now resolved. Please contact samsara.com/help if you have any questions or concerns.
This incident has been resolved.
We are currently experiencing an issue where Safety Multi-branching Workflows are delayed for a subset of customers. Our engineering team is actively investigating and working to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/
Our engineering team has identified the root cause and is actively working to resolve the issue.
We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.
We are currently investigating an issue that is impacting Safety Event's ability to display in the Safety Inbox for some customers.
Our engineering team is continuing to investigate this issue.
Our engineering team is continuing to investigate this issue.
Our engineering team is continuing to investigate this issue.
We have confirmed that the issue is now resolved. Please contact samsara.com/help if you have any questions or concerns.
We are currently experiencing an issue where the EOD Summary feature is unavailable for some of our customers. Our engineering team is actively investigating and working to resolve this as quickly as possible.
Engineering has identified the root cause and is actively working to resolve the issue.
We have identified that this issue relates to Safety Event Triaging (End of Day Summary, Trip Timeline, and Video Library features). Our engineering team is continuing to work to resolve this issue.
We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.
We have identified an issue where aux inputs are not being processed for a subset of customers. Our engineering team has identified the root cause and is actively working to resolve the issue.
We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.
We are currently investigating an issue that is impacting the Safety Inbox's ability to display data after filters have been selected. Our engineering team has identified the root cause and is working to implement a fix.
We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.
We are currently experiencing an issue where AG related real-time features such as locations and alerts may be delayed or stale. Our engineering team is actively investigating and working to resolve this as quickly as possible. For real-time updates, please visit www.samsarastatus.com
We're seeing a recovery in AG connectivity, with the number of connected devices returning to normal levels. We are monitoring the situation at the moment. For real-time updates, please visit www.samsarastatus.com
We are continuing to see delayed or stale AG related real-time features such as locations and alerts on Samsara Cloud. We are continuing to investigate the issue. For real-time updates, please visit www.samsarastatus.com
We are continuing to investigate this issue.
This incident has been resolved.
We are currently experiencing an issue, where camera button presses are not create HVR's . Our engineering has identified the root cause and is actively working to resolve the issue. For real-time updates, please visit samsarastatus.com.
Our engineering team has identified the issue and is rolling out a fix.
Our engineering team is rolling out the fix and monitoring the situation
This incident has been resolved.