Samsara incident

Dashboard Login Issue: Non-SSO users are encountering an error on the login page.

Resolved after 1 hour 46 minutes, affecting US Cloud Dashboard and European Cloud Dashboard and 1 more, on October 1, 2026.

resolved Oct 01, 2026, 02:10 PM UTC

We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.

Started
Oct 01, 2026, 12:23 PM UTC
Resolved
Oct 01, 2026, 02:10 PM UTC
Duration
1h 46m
Detected by Pingoru
Oct 01, 2026, 12:23 PM UTC

Affected components

US Cloud DashboardEuropean Cloud DashboardCanada Cloud Dashboard

Update timeline

  1. investigating Oct 01, 2026, 12:23 PM UTC

    We are currently investigating an issue affecting dashboard login for some customers in the US, CA and EU. Users may see a “The dashboard is temporarily unavailable” error when signing in through the standard login flow. Single sign-on may still work. Our engineering teams are actively investigating the authentication flow and working to restore normal dashboard access. We will provide further updates as more information becomes available. For real-time updates, please visit https://www.samsarastatus.com/

  2. monitoring Oct 01, 2026, 01:31 PM UTC

    The issue affecting dashboard sign-in has been resolved. Customers should now be able to access the Samsara Dashboard normally. Our teams have confirmed recovery in Europe, US and Canada region and will continue monitoring the service to ensure it remains stable. Our teams are monitoring the service closely to confirm that access remains stable. We will provide another update once recovery is confirmed. For real-time updates, please visit https://www.samsarastatus.com/

  3. resolved Oct 01, 2026, 02:10 PM UTC

    We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.

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