Samsara incident

Availability of Samsara Dashboard in the US Region has decreased.

Resolved after 1 hour 51 minutes, affecting US Cloud Dashboard, on May 7, 2026.

resolved May 07, 2026, 03:18 PM UTC

Our systems have been restored and the Samsara Dashboard is now fully operational. We apologize for any inconvenience this may have caused and appreciate your continued partnership.

Started
May 07, 2026, 01:26 PM UTC
Resolved
May 07, 2026, 03:18 PM UTC
Duration
1h 51m
Detected by Pingoru
May 07, 2026, 01:26 PM UTC

Affected components

US Cloud Dashboard

Update timeline

  1. investigating May 07, 2026, 01:26 PM UTC

    We are currently experiencing service degradation, where certain customers in the US region may encounter issues while loading/accessing the Samsara Dashboard. Our engineering team is actively investigating and working to resolve this as quickly as possible.

  2. identified May 07, 2026, 01:40 PM UTC

    We have identified the cause of the issue. Our engineering team is currently deploying a fix to restore full service. We appreciate your continued patience and will provide another update shortly.

  3. monitoring May 07, 2026, 01:44 PM UTC

    A fix has been deployed, and our team is closely monitoring the stability of the Dashboard. We will provide a final update once we have confirmed that performance has fully returned to normal.

  4. monitoring May 07, 2026, 01:44 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 07, 2026, 03:18 PM UTC

    Our systems have been restored and the Samsara Dashboard is now fully operational. We apologize for any inconvenience this may have caused and appreciate your continued partnership.

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